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Slow Network Drive

My network drive on one Window 8 PC is working just fine. Let's call this computer: "ComputerA". On another computer ("ComputerB"), accessing the drive is extremely slow. On ComputerB, the green progress bar in File Explorer mostly takes a long time to get to the right when opening a folder on the network drive. (On some occasions, opening folders happens instantly.) I attempt to play a video from the network drive and on ComputerB and the video always takes 10+ seconds before it starts and then after a second, the video stalls - sometimes it starts playing again to only stall as if it is bufferring. None of these problems occur on ComputerA.

I've ruled out a problem with the ethernet wire by using the same ethernet wire on ComputerA and ComputerB. The network path to the modem is identical for both computers when I use the same ethernet wire.

The internet speed on ComputerA and ComputerB are identical and extremely fast.

I've tried various solutions I found on the web, but they did not help: i.e. 
1) turning off Windows Defender and the Firewall
2) Changing a setting in Internet Explorer: Internet Options>Connections>LAN Settings>Uncheck "Automatically detect settings"
http://dont-trust-the-admin.blogspot.com/2012/06/fixing-slow-network-drive-access-in.html
3) Disable auto-tuning: http://social.technet.microsoft.com/Forums/en/w7itpronetworking/thread/df7e6a3d-0f54-4d9b-a488-d172de7dca12
4) changes to TCP auto tuning and Remote Differential Compression: http://clintboessen.blogspot.com/2012/04/windows-7-slow-access-to-network-shares.html


Please let me know if you need any additional info that you think would be pertinent. 

thanks!

Hi,

 

Thank you for posting your query in Microsoft Community.

 

From the provided information, I understand that the network connection on one computer is slow when connecting to network drive. We need some more information to assist you in a better way.

 

You may try the following steps and check if these steps help in resolving the issue.

 

Method 1: Remove Remote Different Compression.

 

a.       Press Windows key + W from the keyboard.

b.      Type Turn Windows features on or off without quotes in the search box and hit enter.

c.       Remove the check mark next to Remote Differential Compression.

 

Method 2: Clear DNS Cache.

 

a.       Press Windows + x, Click or tap Command Prompt (Administrator).

b.      Type the command ipconfig /flushdns and press Enter.

 

 

You may refer the link for more troubleshooting steps.

http://windows.microsoft.com/en-IN/windows/network-connection-problem-help#network-problems=windows-8&v1h=win8tab3&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

 

Hope this helps. If the issue persists with accessing Network drive, please get back to us. We are here to assist you.

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thanks for the reply.
I had already tried method #1, which I mentioned in my original post. Method #2 didn't help. And the suggestions in the link you provided don't take into account that there are no problems with ComputerA, which implies it's not an issue with the network but it is an issue specific to ComputerB.

thanks for the suggestions. Is there anything else I can try?

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I fixed my issue, but I am unsure why exactly.

The network path to my networked storage device from BOTH my computers were as follows:
Modem>Router>Switch>2nd Router acting as repeater/switch>Computer

I changed the network path so the networked storage device is connected directly to the 1st router instead of the 1st switch. So the path now is:
Modem>Router>2nd Router acting as repeater/switch>Computer

This new, more direct path fixed things. (knock on wood.) A more direct path fixing the issue makes sense. However, what doesn't make sense is that ComputerA worked just fine with either network path.

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Niyamath,

Method 1 worked for me (Windows 10).

Thank you.

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Last updated April 3, 2024 Views 22,248 Applies to: