Sign-in options failed

Hey ! I have an emergency for work, unfortunately my laptop get into this : " This sign-in options is disabled because of failed sign-in attempts or repeated shutdowns. Use a different sign-in option or keep your device powered on for at least 2 hours and then try again " and I don't have that 2 hours to wait. Could I have a rapid solution ?? Please

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Hello Jean Fataki,

Thanks for reaching out here in the Microsoft Answers Community.

Is the computer your own, or managed by your workplace or school? If it is the latter, you need to contact the IT department of your workplace or school for further assistance.

If it is your personal computer, there is no way to skip the wait. If you have set up other log-in options, please select the "Sign-in options" text under the PIN/password input box, and use a different way to log in.

Thanks for your patience and understanding.

Best Regards,

Sheng G. - MSFT | Microsoft Community Support Specialist

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Last updated March 26, 2025 Views 17 Applies to: