sfc /scannow "Windows Resource Protection could not start the repair service"

I've been trying to do "sfc /scannow" because my computer will not start up without crashing to the BSOD, but everytime I type it into the admin command prompt is tells me that Windows Resource Protection could not start the repair service even when i'm in safe mode. 

I looked online and previous Microsoft support recommended I use "sc config trustedinstaller start= auto". This does not work, since command prompt returns "'sc' is not recognized as an internal or external command, operable program or batch file".

Hello, I'm Greg, here to help you with this.

1) Try these fixes for "Windows Resource Protection could not start the repair service"

https://softwarekeep.com/help-center/how-to-fix...

https://www.makeuseof.com/fix-windows-resource-...

https://www.technewstoday.com/fix-windows-resou...

https://www.youtube.com/watch?v=7jRcuaRvoys


2) I will show you'll need to trigger the built-in WinRE Repair mode or create bootable media to try to repair Windows, do a Reset to set it up again, or if those fail do the gold standard Clean Install which avoids all these problems. This is all covered here: https://answers.microsoft.com/en-us/windows/for...

Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

____________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Running it in Safe Mode did not change the error. All of these websites recommend fixing it with "sc config trustedinstaller start= auto", which, as I stated in the original post, does not work for the reasons I listed already.

For method #2, I went into Repair Mode, and tried every suggested step in from here: https://answers.microsoft.com/en-us/windows/forum/all/fix-windows-11-wont-start-or-isnt-stable-enough-to/164057f8-33f3-418d-905f-faaf08cff3a8 

1. Startup Repair did not work

2. System Restore did not work

3. Uninstalling latest feature/quality updates does not work "We ran into a problem and won't be able to uninstall"

4. Nothing in Command Prompt works. The SFC Scannow does not work, because that is the problem I listed originally. The DISM command does not work.

5. Disk check showed no problems.

6. Safe Mode did not fix anything, the computer continued to BSOD in safe mode.

7. I made a new User account via Command Prompt which changed nothing.

8. I tried clean resetting my computer. It did not work. Trying "Cloud" option says "Something Went Wrong" and "Failed to reset". I am connected to perfectly fine Wi-fi. Local reinstall had the same issue: "There was a problem resetting your PC".

Step 11 in the article says "if all else fails, choose 'Install now'", but I don't know where that option is on the repair mode.

I simply want to be able to factory reset my computer to find out if it is a malware problem or if I will need to buy an entirely new laptop. I cannot log into Windows because the computer BSODs every few seconds. Windows, for whatever reason, is completely and utterly unable to reset itself in any capacity, and I cannot understand why this is the case. I have files on my computer that I need to keep, but I am willing to remove everything just to try to fix this issue and Windows will not let me reset.

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Consider the following steps:

1) Test the drive using Sea Tools bootable

Run the Long Generic Test.

If the long generic test displays fail then backup files and replace the drive.

If the long generic test displays pass then continue with the next steps.

2) Perform a custom Windows 11 installation using the bootable Windows 11 Media Creation Tool (MCT) (Windows 11 iso)

A custom install backs up files to Windows.old and installs a fresh version of Windows 11.

Drivers and applications need to be reinstalled.

Important files are restored from Windows.old.

If you're interest in the above please comment into this thread and links can be posted.

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You would not need to buy a new PC unless hardware is failing. Software can always be reinstalled or fixed. Since the fixes are not working do this gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki.... Read over it first, take notes, ask back any questions so you're prepared.

To create bootable Windows 10 Installation Media (on another PC if necessary) install Media Creation tool and follow the steps toward the bottom of the download page here in the section "Using the tool to create installation media:"
https://www.microsoft.com/en-US/software-downlo...

Unplug all other drives, insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key for your PC maker given in this chart: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot so it doesn't race past the Boot menu.

Choose the boot device as a UEFI device if offered, then on second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, select the Unallocated Space, click Next to let it create and format the needed partitions and start install - this makes it foolproof.

There is a step to rescue your files first using the booted media if you don't have them backed up: http://answers.microsoft.com/en-us/windows/wiki...

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

Feel free to ask back any questions. Report back results for more steps if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
____________________________
Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Hi,

I don't know what SeaTools or the MCT is, but if these things require me to be able to log into Windows itself (AKA, access a web browser or a file explorer), my problem prevents me from being able to access these things, since it crashes before I can even try to log in, making Repair Mode my only accessible way on my computer.

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The steps in the prior post are for computers that fail to boot to Windows.

1) Find two flash drives that you can format (> or = 8 GB)

2) On a working computer create tools that you can use on the problematic computer

3) Create a bootable Sea Tools flash drive:

4) Create a bootable Windows 11 Media Creation Tool (MCT) (Windows 11 iso)

5) Move the bootable Sea Tools flash drive to the applicable port on the problematic computer and boot to the flash drive:

6) Run the Sea Tools Long Generic Test > take pictures > post images or share links into this thread using one drive, drop box, or google drive

7) If the Sea Tools Long Generic Test displays fail then backup files and replace the disk drive

8) If the Sea Tools Long Generic Test displays pass then continue with the next steps

9) Move the bootable Windows 11 MCT (Windows 11 iso) flash drive to the applicable port on the problematic computer and boot to the flash drive

10) Perform a custom Windows 11 installation

(A custom Windows 11 installation installs a fresh version of Windows 11 and saves files to Windows.old)

(Drivers and applications need to be reinstalled)

(Important files are restored from Windows.old)

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Last updated December 26, 2024 Views 3,250 Applies to: