Hello ,
Good to see you in Microsoft Community.
Firstly, could you let me know the specific system version (OS Build)? You can check it by pressing Win + X > System > Windows specifications, click “Copy” and paste it in your next reply.
Then please check the Windows Update history. Win + R to open "Run", type "ms-settings:windowsupdate-history" and press Enter, then check the recently installed updates, please take a screenshot of it, and include it in the next reply to help me understand your situation better.
The error message "Something went wrong. Please check your network connection and try again" usually appears after you use some network proxies or VPNs. Simply exiting these applications should resolve the issue. Alternatively, you can follow the steps below to clean up their related configuration data and restore your system's network settings to default. Run Command Prompt as an administrator ("Win" logo key + "Q", type "cmd", select "Run as administrator"), and type the following commands one by one.
netsh int ip reset
netsh winsock reset
netsh winhttp reset proxy
ipconfig /release
ipconfig /renew
ipconfig /flushdns
Regarding the issue of abnormal image opening and clock position changes, it may be related to Windows built-in applications. You can follow the steps below: Run Command Prompt as an administrator ("Win" logo key + "Q", type "cmd", select "Run as administrator"), and type the following commands one by one. These commands require network support, please keep your network stable and smooth.
sfc /scannow
DISM /Online /Cleanup-Image /RestoreHealth
wsreset.exe
net stop wuauserv & net stop bits & net stop cryptsvc
rd /s /q c:\Windows\SoftwareDistribution
net start wuauserv & net start bits & net start cryptsvc
sc config wuauserv start=auto
sc config bits start=auto
sc config cryptsvc start=auto
powershell "Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}"
for %i in (%windir%\\system32\\*.dll) do regsvr32.exe /s %i
Meanwhile, you may create a new local account to see if it is normal. This approach is taken because it's possible that the configuration of your current user account itself is causing the anomaly, leading to the problem.
Select Start > Settings > Accounts and then select Family & other users. (In some versions of Windows you'll see Other users.)
Next to Add other user, select Add account.
Select I don't have this person's sign-in information, and on the next page, select Add a user without a Microsoft account.
Enter a username, password, or password hint—or choose security questions—and then select Next.
Select Start > Settings > Accounts.
Under Family & other users, select the account owner name (you should see "Local account" below the name), then select Change account type.
Note: If you choose an account that shows an email address or doesn't say "Local account", then you're giving administrator permissions to a Microsoft account, not a local account.
Under Account type, select Administrator, and then select OK.
Sign in with the new administrator account.
Visit Create a local user or administrator account in Windows - Microsoft Support for more details.
Note: If the new account is normal, please do not delete the old account before backing up the data of the old account to avoid any data loss.
If anything is unclear, please do not hesitate to let me know.
Best Regards,
Mosken_L - MSFT | Microsoft Community Support Specialist
