Setting Up Mail in WIndows 10 for a verizon account

HI Reena. I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you.

See here how to add a Verizon Mail account to Windows 10 Mail app:
https://www.verizonwireless.com/support/knowled...

I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

Hi Reena

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.


Open Windows Mail.
Note From the Windows desktop, click Start > All Programs (Programs) > Mail.
Note For Windows 10, click Start > Mail.
Click the Settings icon Settings icon (lower-left).
Click Manage Accounts (upper-right).
Select the appropriate email account/address.
Enter the appropriate info into the following fields:
Password
Account name
Click Change mailbox sync settings.
Configure the following settings as desired:
Download new email
Always download full message and Internet images
Note Selected when a check mark is present.
Download email from
Send your messages using this name
Sync options
Note Tap the switch to turn on or off.
Click Advanced mailbox settings (located under Sync options, requires scrolling to the bottom).
Configure the following settings as desired:
Incoming email server
Outgoing (SMTP) email server
Outgoing server requires authentication
Note Selected when a check mark is present.
Use the same user name and password for sending mail
Note Selected when a check mark is present.
Require SSL for incoming mail
Note Selected when a check mark is present.
Require SSL for outgoing mail
Note Selected when a check mark is present.
Click Done.
Click Save.

nothing seems to work.  I have tried using the incoming and outgoing servers listed for both verizon and aol (since verizon email goes through aol)  I have tried every combination listed here. 

https://www.verizonwireless.com/support/knowledge-base-17067/

Each time I delete the account and start from scratch.  I must be doing something wrong but I can't figure out what.  BTW when I finished setting it up, it says that my account has been set up successfully but that there's no mail and even when I hit refresh, it doesn't bring in any mail and I know that I have unread mail.

In that case, I recommend you try using an alternative email client such as the free Mozilla Thunderbird:

http://www.mozillamessaging.com/en-US/thunderbird/

Steps to set it up:

https://support.mozilla.org/en-US/kb/manual-acc...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.