Screen Saver Function Not Working On Windows 10

Hi, I am Dhanam, Independent Advisor here to work with you on this issue.

I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

1) Right-click on the Start Menu button and select Control Panel.
Click on Appearance and Personalization, then click Change Screensaver under Personalization.

2) Go to Search, type power, and open Choose power plan
Choose Change plan settings next to your selected plan
Go to Change advanced power settings
In the Advanced settings window, choose Reset Plan Defaults

This is a public user-to-user support forum. I'm a user like you helping other users. I do not work for Microsoft and cannot access any user accounts.

I hope this can help you. If this still can't solve your problem, just let me know and I'll do my best to try to help you.

Regards,
Dhanam,
Independent Advisor.

I used the process as you suggested, but nothing occurs differently. After the default screen idle time, the screen display goes black; no screen saver. When the computer goes to sleep, the screen remains black; no screen saver.

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