Screen goes black while switching between game and a different application

Hi Raww. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator. If you will work with me I will be here to help until the issue is resolved.

1) Let's make sure everything possible to do with the Display driver has been done, because it controls this:

Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

Adjust the screen resolution until it fits and looks best at Settings > System > Display.
Then adjust on the second monitor separately as shown here:
https://www.addictivetips.com/windows-tips/diff...

2) Does the same problem happen with the second monitor unplugged? If not then how is it connected? VGA? Adapter? Do you have the option for all HDMI?

3) go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then if necessary continue with the other steps to go over your install most thoroughly.

4) Test the RAM overnight to stress it with the best bootable test memtest86, following this guide to test both sticks and slots:
https://www.wikihow.com/Test-PC-RAM-with-MemTest86

Run Crucial System Scanner to check the RAM is properly spec'd and configured, what upgrade options exist for first quality RAM: https://www.crucial.com/usa/en/systemscanner?cm...

5) if not having your files backed up is reckless because a hard drive can die at any time without notice. Some suggestions to help ease into this habit:

1) You can sync your Desktop, Documents and Pictures folder using OneDrive Backup, or just drag valuable files into OneDrive folder, offering 5gb free with additional space for cheap: https://www.tenforums.com/tutorials/116029-turn...

2) Google Drive has a new Backup that allows you to choose User folders (Documents, Pictures, etc.) to sync up to 15gb for free to their cloud in real time so it always has the latest version. https://www.google.com/intl/en-GB_ALL/drive/dow...

3) In addition I'd have an on-site hard copy backup. The best way to do this is to sort all of your files into their User folders and then drag or copy them to another hard drive, USB external or flash drive. Here's how to drag, copy or move large groups of files: https://www.pcworld.com/article/2086566/the-man...

4) Besides your files you should save a System Image back up to use in place of reinstall in 20 minutes. The best free alternative is Macrium: http://www.howtogeek.com/howto/7363/macrium-ref... You can even use the Macrium program to mount and extract files from this image so it can serve as both image and file backup too.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

______________________________________________
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Hi Greg,

Thanks for the help but I still can't fix my issue. I made sure all the windows drivers were update. I also downloaded a new Windows 10 update a few hours ago. I rolled back the driver to an older driver and I still have the same issue.

Both of my monitors are plugged in via Display port (DP). I tried unplugging one monitor and running the game like that, it still does the same thing. Also, I've set the resolution and refresh rate to their highest settings. I'm pretty sure that my RAM is working properly, I can see on my system information that I have 32 gigs of RAM.

To give the back story, yesterday while I was playing Halo MCC my frame rate dropped to a ridiculous amount and shortly after the game crashed and gave me an error code. Immediately after that my PC restarted and I thought that maybe it was an issue with the GPU driver so I downloaded the latest driver. Ever since then I've had that problem, it doesn't matter what version of the GPU driver that I'm using.

Do all of the steps I gave for display driver, not just updating.

Continue then with all others steps until they are completed.

Please do not skip any steps. We often find out later that the fix was the skipped step. Absolute thoroughness is required. If you need help performing any step I will help.