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Samsung Smart View Keeps Crashing on Windows 10

I am trying to cast my desktop screen onto my Samsung Smart TV which requires me to have this application in order for me to do so, but nothing that I try will work. I have deleted and redownloaded the application 3 times, and still, when I try to open the application, it will open up for a few seconds then crash. I have tried rebooting my internet, disabling my firewall, restarting my computer, yet none of these will get the application to stop crashing upon startup. Samsung's website says that it is compatible with Windows 10, but it does not appear to work. Is there anything I can do to be able to get it to work? I have spent the last 30 minutes searching the web trying to find a solution to this but I wasn't able to find any info whatsoever involving the application crashing like it has been.
Hi Batman, I'm Graeme, an independent adviser here to help.

Screen mirroring involves your graphics card, so I'd recommend firstly updating your graphics drivers. Here are links to the various manufacturer websites to download from:

AMD Radeon:
https://www.amd.com/en/support

NVIDIA GeForce:
https://www.geforce.com/drivers

Intel Graphics:
https://downloadcenter.intel.com/product/80939/...

After you've done that, you could try installing the Samsung software in Safe Mode:

https://support.microsoft.com/en-au/help/12376/...

I'd also recommend temporarily disabling antivirus software before installing, which is sometimes the cause of these issues.

Lastly, try the System File Checker before trying to install the Samsung software again:

- Click Start and type cmd.
- Right-click Command Prompt and run it as administrator.
- Type sfc /scannow
- Press Enter.

If none of the above helps, please let me know and I'll see what else we can try! Thanks!

Note: Non-Microsoft websites are linked. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Last updated April 7, 2024 Views 2,630 Applies to: