Run Chkdsk With No Access To Windows

<split by Moderator from old thread on inapposite topic>

i have 2 dell laptops,both are Inspiron.i got the 2nd one because of the blue screen of death. do you know how i can run a check disk on blue screen when it wont do anything.

 

Question Info


Last updated July 12, 2019 Views 2,836 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

You haven't supplied very much information.  See How to ask a question

<adapted from posts by long time cotributor Jose Ibarra>

However, if you have access to a computer that is capable of burning a CD, you can run chkdsk (the Windows routine for checking hard drives) as follows.


From a working system, first download the latest version of Hiren's Boot CD from here (it is a substantial download but worth it): http://www.hirensbootcd.org/download/    (look near the bottom of the page).

Unzip the Hiren's file to some folder where you can find it.  There is a Hiren's.BootCD.15.x.iso in there that you are going to need next.

Hiren's has instructions to make a bootable USB that you can use, but I suggest that you download the free utility ImgBurn --> http://www.imgburn.com/

When installing ImgBurn, DO NOT install anything from UniBlue or the Ask toolbar (never install the ASK toolbar for anything).

Here are some instructions for how to use ImgBurn to create a bootable CD from the Hiren's iso file --> http://forum.imgburn.com/index.php?/topic/61-how-to-write-an-image-file-to-a-disc-using-imgburn/

Put the CD you created into the CD drive of the problem laptop.

You may need to adjust the computer BIOS settings to use the CD ROM drive as the first boot device instead of the hard disk.  These adjustments are  made before Windows tries to load.  If you miss it, you will have to reboot the system again.  Turn the computer off.  Turn it back on and look carefully at the screen as it powers up. 

Either as the first text you see, or as soon as the Dell logo appears, you should see a message telling you which key to press in order to enter the "setup" utility.  This probably will be the F2 key, so get ready to tap that one.  See this article from Dell --> http://www.dell.com/support/troubleshooting/us/en/19/KCS/KcsArticles/ArticleView?docid=DSN_148562

You are looking for the section that configures the Boot Sequence.  You want to change the boot sequence so that the first device is the CD drive rather than the hard drive.

You may be able to avoid changing the Boot Sequence in the BIOS setup utility:  some Dell computers permit you do a one-time Boot Order change by pressing F12 right after startup.  If your computer permits this, a message with that information will also appear as the first text after power on or as soon as the Dell logo appears.

If you changed the Boot Sequence in the BIOS, restart your computer.  If you changed it with the F12 key, you should see a message something like, "Press any key to boot from CD."  When you see that message, press a key.

When the Hiren's menu comes up, choose the Mini XP Mode and it will start loading and eventually you should see a Windowsy looking desktop.  You should recognize that part and feel comfortable, but it is not your desktop - it is the Hiren's desktop!

Remember:  You did not boot on your hard disk - you booted into the Hiren's desktop.

One way to check the disk for errors is to open My Computer and right click your afflicted drive and choose Properties, Tools, Error-checking, Check Now... put a check mark in both the boxes and then Start.

Sometimes that doesn't work, so you can also click Start, Run and in the box enter:

cmd

Click OK to open a Command Prompt window and enter the following command (assuming XP is installed on your C drive)

chkdsk  c:  /r

This disk checking can take a long time (perhaps several to many hours) depending on the size of the volume, the amount of data on the volume and what the disk checking finds to do.

Let chkdsk finish and correct any problems it might find. 

Depending on the the speed of your system, the size of the volume, the amount of data on the volume and what chkdsk finds to do, it may take a long time for chkdsk with error correction to complete (several to many hours) or it may appear to be 'stuck'.  Be patient.  If the HDD light is still flashing, chkdsk is doing something so don't interrupt it.  It will finish eventually one way or the other.  Keep an eye on the percentage amount to be sure it is still making progress.  It may even appear to go backwards sometimes.

You may have to run the chkdsk  /r  it more than once.

-----
LemP
Volunteer Moderator
MS MVP (Windows Desktop Experience) 2006-2009
Microsoft Community Contributor (MCC) 2011-2012

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

everything worked right it booted up into hirens mini xp however,i couldnt get it to do a chkdsk.i typed it in the run box,but still nothing.what could i have done wrong? any suggestions?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Typing chkdsk in the run box won't work (as you discovered).

You need to start a Command Prompt window first by typing

   cmd.exe

in the Run box.  When you do that, a black Command Prompt window will open.  That's where you type

   chkdsk c: /r

Or just do it from My Computer:

One way to check the disk for errors is to open My Computer and right click your afflicted drive and choose Properties, Tools, Error-checking, Check Now... put a check mark in both the boxes and then Start.

-----
LemP
Volunteer Moderator
MS MVP (Windows Desktop Experience) 2006-2009
Microsoft Community Contributor (MCC) 2011-2012

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Dell is a bit diffrent than a retail version of xp,however,if you have

installation cds,boot pc to cd,or press F12 i think (boot options),select

or at cd menu,  press the r key,recovery console,at recovery,select 1

for C:  press enter for password,type: Fixboot  Agree,type: CHKDSK C: /R

Once its thru,type: EXIT  Let xp start-up..

This cmd is better than CHKDSK /F  because its more thorough.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Are you sure?

/r Locates bad sectors and recovers readable information (implies /f).

/r

Locates bad sectors and recovers readable information. The disk must be locked.

/r includes the functionality of /f, with the additional analysis of physical disk errors.

http://technet.microsoft.com/en-us/library/cc730714.aspx

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

everything checked out good,but i still cant get rid of the blue screen.I cant run an xp program on it, or any others far as that goes cause i dont have any of the disks.or it might not be that.any suggestions?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i meant to reply to your answer.everything checked out good but i still cant get rid of the blue screen. i have no disks so i cant reinstall a program if that maybe needs to be done now.,or money to buy it. any more suggestions that i might be able to try? youve had great advice.....thanks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You should ask a new question with a subject line something like "BSOD Stop 0xnnnnnnnn" (insert the "Stop Code" from your BSOD) and in the body of the question provide the complete error message and the technical details.  If, for example, you see the following, include in your question all of the circled material.  You should also include the version of Windows installed on the machine, including the service pack (if you remember), as well as a description of what happened to cause this error to appear.


-----
LemP
Volunteer Moderator
MS MVP (Windows Desktop Experience) 2006-2009
Microsoft Community Contributor (MCC) 2011-2012

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i cant get my brower to do anything while its in the blue mode.i guess i dont know enough about pcs to understand what you mean. thanks for being patient.would i use your boot up c d to do this?   thanks

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm not asking you to do anything with your browser.

You said that you see the "blue screen of death."  The image in my last post is what a "blue screen of death" looks like.  On the one that you see, what is in place of the parts that are circled in the image?

-----
LemP
Volunteer Moderator
MS MVP (Windows Desktop Experience) 2006-2009
Microsoft Community Contributor (MCC) 2011-2012

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.