Roblox crashing because of incompatible software, what does this mean?

Here is the error message: Roblox crashed because of incompatible software: \Device\HarddiskVolume7\Program Files (x86)\Trusteer\Rapport\bin\x64\rooksbas_x64.dll

Any idea what this means? My game works for 45 seconds each time before crashing. Is it a graphics card issue?

Hi, I am Dave, I will help you with this.

Trusteer Rapport is usually software installed on your PC if you use banking services on your PC, it is a security utility associated to banking online, try re-installing that software to see if that resolves the error in Roblox.
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Last updated March 30, 2025 Views 190 Applies to: