please help me i need my computer back asap

yesterday night i reseted my windows 10 computer, i choose not to keep any files and it started to delete everythiny until i woke up this morning to see that it would go to the welcome screen then it would say its at %64- then the screen would shut completely off and restart the process. i need my computer back by today so how do i get it to finish the reset process?? 

Hello V4MPS0ULS,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today.

If the "Reset this PC" does not work, you may need to consider performing a Clean Installation of Windows 10.

Find a working computer then download the Media Creation tool(Click Download tool now). Use the tool to "Create installation media (USB flash drive at least 8GB in size) to install Windows 10". Make sure to uncheck "Use the recommended options for this PC". Instructions inside the link.
Please try checking the link below for more details.

Insert the USB Installation media into your computer. Please change the boot order in the Bios Settings. Boot your PC from the Installation Media you created.

Note: To avoid any activation issues, Please make sure to install the same Edition of Windows that was previously installed on your system.

Kindly refer to the link below on how to perform a Clean Installation of Windows by Greg.

Kindly let me know if this helps or if you have any further concerns.


John DeV
Independent Advisor

Standard Disclaimer: Those are non-Microsoft websites. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Question Info

Last updated March 8, 2021 Views 15 Applies to: