I have a surface pro 8. It was unused for a couple of months and ive forgotten my pin and my password. When i try to reset my password it tells me "this requires outside media" so i did what it told me to on some forum and it said i needed the bitlocker recovery key.
1. I dont ever remember getting a bitlocker recovery key
2. I dont remember what email i used to set up the laptop
Ive tried the factory reset without recovery key and that didnt work
Ive tried everyrhing i could possibly find on the forum i just want to get into my laptop. I dont care if i have to fully reset it please just help me