I have a laptop registered in auto pilot that was originally enrolled by a user whose login name has subsequently changed.
The auto pilot process keeps bringing the device to the login prompt for *** Email address is removed for privacy ***. I have the correct password for that account but as the username is incorrect and I can't change the username on this creen I can't get past the login prompt post the reset. I'm really stuck.
Troubleshooting so far:
Resetting the device again has not resolved the issue.
I have deleted the device out of AzureAD and that also has not cleared up my issue.
Appreciate any other suggestions