Removing Demo Mode (no 'remove' button)

Ok so I recently started working at a Pawnshop and decided to try out Retail Demo Mode on Two of our computers for sale. After installing they both started to get stuck in a restart loop where it'd log in and restart randomly after being logged in for 30 seconds or so. I was able to uninstall the demo mode on the second computer but on the first computer (an hp) there is no remove option. It just opens up the page asking for the codes and there is no "advanced options" button to get to the remove option. I tried logging into the admin account using "trs10" but it was the same with no remove option, I ended up removing both accounts and making a new local account setup for sale but I want to remove the Demo mode before we sell it. I tried doing a factory reset but it  didn't allow me to do it so I'm planning on reinstalling windows from a usb drive using the Windows Media Creation Tool but want to find out if there's an easier way.

Thanks,

-Stephen

Answer
Answer
Hi Stephen. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

To uninstall retail demo mode from Windows 10:
https://www.tenforums.com/tutorials/85522-turn-...
https://www.askvg.com/tip-how-to-deactivateremo...

To Reset Windows see here:
https://www.zdnet.com/article/windows-10-tip-re...

Or do a gold standard Clean Install in this link which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

To create bootable Windows 10 Installation Media (on another PC if necessary) install Media Creation Tool and follow the directions in the middle of the download page here: http://windows.microsoft.com/en-us/windows-10/m...

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key for your PC maker given in this chart: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, then on second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, select the Unallocated Space, click Next to let it create and format the needed partitions and start install - this makes it foolproof.

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

________________________________________________________
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated April 18, 2025 Views 7,229 Applies to: