Reinstalling Minecraft

I accidentally rest my windows 10 and when I went back I tried to get my Minecraft but it says I own the game but I couldn't play it or download. It says this app is not compatible with this device. I tried going on purchased and my library. 
Hi Rachael,
I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Likely reset reinstalled a previous version of Windows which is unsupported.

What are the PC/motherboard specs?

What is the current version and build reported under Windows Specifications under Settings>System>About?
Sumit

Always include PC Specs, Make and Model of the device. Ensure all the latest quality updates have been installed. It may take multiple replies to reach a satisfactory answer.

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This is my current version and build. 

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Last updated July 4, 2020 Views 18 Applies to: