Reinstall Alexa app

Alexa is set-up using Windows 10 on my laptop. I lost the app while performing a clean-up on my computer. How can I download the app again and not lose what is already on Alexa?

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Paul Navera

Independent Advisor

Hi Georgi221,

I'm Paul, an Independent Advisor and a Windows 10 expert. I hope I can help you with your concern.

You can download the Alexa App from the Microsoft store.

Open Microsoft Store => Type Alexa in the Search bar and enter => click Get to start the download.

I hope this helps. Feel free to ask back any questions and keep me posted.

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Georgi221

Thanks for getting back to me. I installed the Amazon Echo in 2017 using Windows 10. Earlier this year I had a computer problem and during that time lost the app on my laptop. My question is, if I go in to download the app on the same device, will the Microsoft store see that I already downloaded an app and not allow me to do it again with the same device? Thanks.

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Paul Navera

Independent Advisor

I think you will have to re-setup your Amazon Echo. But I think your settings in Alexa App will be the same when you sign in to your Amazon account.

I hope this information helps. Feel free to ask back any questions and keep me posted.

Reinstall Alexa app

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