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reddragon impact gaming mouse

i can not open the red dragon gaming mouse software top change light display and other things on my mouse i have down loaded the software and it says "this file does not have an app associated with it to perform this action. please install an app or,if one is already installed, create an association app in the default apps settings page" i tried to find how to do that in the default apps settings with no luck please help
Hi SDSinsKing

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Have you tried uninstall then reinstall the Red Dragon Gaming Mouse Software?

What is the exact make and model of the Red Dragon Gaming Mouse you have?
Best regards,
Andre Da Costa
Independent Advisor for Directly

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i have uninstalled 4 times now and it is the red dragon impact m908  

this is the link i downloaded the software from

https://www.redragonzone.com/pages/download

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Hi SDSinsKing

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

Could you confirm if this also happens in the default Administrator account?

Open Start
Type: cmd
Right click CMD
Click Run as administrator

At the command prompt, type:
net user administrator /active:yes

Hit Enter

Close command prompt, restart, then try signing into the Administrator account.

The default Administrator password should be blank.

Try setting up your mouse again to see if it works.
Best regards,
Andre Da Costa
Independent Advisor for Directly

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Last updated May 16, 2024 Views 1,452 Applies to: