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Recovery: It Looks Like windows Didn't Load Correctly: Advanced Options/Restart PC

The administrative secretary at my office is running Windows 11 Pro 22H2 OS Build 22621.2428 on a Dell Precision 3660 PC. At the end of the workday she either logs off or allows the PC to go into sleep mode. Every morning when she comes in she sees a bluescreen with the message: Recovery: It looks like Windows didn't load correctly. If you'd like to restart and try again.....with the options of See Advanced repair options, or Restart my PC.

Selecting Restart my PC brings Windows back up with no problems during the day. However overnight, Microsoft Event Viewer shows unexpected shutdown/loss of power, with codes (100101, and 5791) with the Recovery blue screen the next morning. Ran Extended/thorough Dell Diagnostics and SFC/scannow with no problems showing.

Any help would be greatly appreciated.

Read searsImage

Its a very bad idea to leave the PC in sleep overnight, for numerous reasons. At the end of the day Shutdown!

Run Dell Diagnostics via Dell support specific to your tag in your browser

Contributor since 2006
Currently win11 Pro & O365 Bus, multiple devices

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Hello. I don't know why but sounds like it is turning off. Maybe the PC is on a "light switch" outlet and a cleaner turns it off? Maybe there is a timer switch on the junction box that turns on and off the device. I would advise to power off the PC at end of day. Also if the area experiances short power outages If you can afford it buy a APC battery back up device and don't choose a low cost one. The good ones look like a minni tower computer. It lasts a while with the PC plugged in to the battery socket and the other items plugged into the normal socket.

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You're right about needing to shut it down.

We've run all the diagnostics in tandem with Dell Technical support, so they don't believe the hardware is an issue.

Thank you for your help.

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Hello,

The PC in question already utilizes an APC which has me questioning whether it is something in Windows which is causing the shutdown. The building we are in is old and some outlets are sketchy so that was the first thing we got for that PC. But now wev'e mandated turning the PC off at the end of the day.

thank you for your help.

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Last updated April 16, 2025 Views 1,461 Applies to: