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Recover BitLocker key from Key ID

Hi,

I have a device listed on my Microsoft account and it confirms that this device is protected with a BitLocker key, but it doesn't retrieve me the code. When I boot the device, it gives me a recovery key to retrieve the BitLocker key but I can't find any page to retrieve the bitlocker via recovery key.

Hello Victor

My name is Patricia and I am an Independent Advisor. I am here to help you today.

Try to fin the key on your Microsoft account
http://go.microsoft.com/fwlink/?LinkId=237614

If it doesn't work, look here
https://support.microsoft.com/en-us/help/402618...

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It doesn't work. The specific device I need to recover the key is not on the list, neither an option to retrieve the BitLocker code using its Key ID as the blue screen says.

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Hello Victor
I'm sorry to learn that.
Then, you need to perform a factory reset of your device or to perform a clean install.

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use  any other browser ,go to microsoft account ,   click on manage recovery key , try to see  your  recovery key 
I am working as a Mathematics lecturer in a PU college.
Windows11_Pro_64bit_23H2_buildno_22631.3593_MS.office365_C2R_2401_v17231.20236_Intel_i5_13500_Nvidia3060_12GB_GDDR6_RAM_32GB_5600_Storage8TB.

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Last updated May 1, 2024 Views 9,784 Applies to: