Ask a new question

Recognising and connecting epson wifi printer with Windows 10 computer.

Original Title: recognising wifi printer

I've changed router and now my computer won't recognise my epson wifi printer.  I have uninstalled and tried to reinstall but it won't get the connection.  I have amended my firewall settings to allow for setup but it still won't connect!  Getting incredibly frustrated........can anyone give me simple step by step directions to get it to work?

Answer
Answer

Hi Juliette,

 

I realize the inconvenience you are experiencing with using Wi-Fi printer on Windows 10.

 

This issue occur if Wi-Fi printer is not configured properly.

I suggest you to refer to the steps provided in the below Microsoft Help Article about printer issues and check if it helps.

Fix printer problems:

http://windows.microsoft.com/en-us/windows-10/fix-printer-problems 

Also try to refer to the suggestion provided by Epson website about how to configure wifi printer and check if it helps. 

http://www.epson.com/cgi-bin/Store/support/supAdvice.jsp?noteoid=137852&type=highlights

Please get back to us with an update on using Wi-Fi printer issue, we will be happy to help.

 

Thank you.

2 people found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated February 13, 2024 Views 2,059 Applies to: