Realtek PCIe GbE Family Controller experiencing problems connecting! Help!

Device PCI\VEN_10EC&DEV_8168&SUBSYS_208F1043&REV_15\4&f6df962&0&00EE had a problem starting.

Driver Name: oem30.inf

Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}

Service: rt640x64

Lower Filters:

Upper Filters:

Problem: 0x0

Problem Status: 0xC00000E5

Anyone can help with this problem? It's been like this forever. Before and after updating the driver is still the same.

Hi, I am Dave, I will help you with this.

Go to the support page for your PC on the manufacturers website, then from there, download and re-install the version of chipset and Realtek Ethernet (LAN) drivers they provide to see if that resolves the problem.

If not, click your Start Button, then just type msinfo and press Enter, please provide a screenshot of the resulting System Information window.

How long has the problem been going on with that network card?
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Dave! The first option didn't fix the problem which leaves the second option. Is there a specific part in the msinfo that needs to be screenshot (and if so, please guide me) or the whole thing? Thanks for helping!

As for how long this has been going on, I'm not too sure since I've only got a hold of this laptop for about a year only since I bought it from the previous owner.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated January 25, 2025 Views 1,439 Applies to: