Hi, good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.
When was the last time it worked properly? Have you made any changes to your computer recently?
Please try the following methods below.
**Run the Troubleshooter
From Sound Icon
Right-click on the Speaker/Headphone icon in the taskbar of your PC.
Select "Troubleshoot sound problems"
**Press Windows key+R to open Run then type: services.msc
Press Enter
Double-click Windows Audio
If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
Please try performing a System Restore at an earlier date where everything is still working.
Press Windows key+R to open Run then type: rstrui.exe
Press Enter. This will open System Restore
Click the Next button.
Select the restore point at an earlier date where everything is still working.
Click Next then Finish
If the issue persists, what is the exact model of your Lenovo computer?
Press Windows key+R to open Run then type: msinfo32
Press Enter
Please take a screenshot of the System Information window and post it in your next response. Note: Don't include any personal information or sensitive data.
https://answers.microsoft.com/en-us/feedback/fo...
Kindly let me know if this helps or if you have any further concerns by clicking the "Reply" button at the end of my response. I will appreciate it.
Kind regards,
John DeV
Independent Advisor
