Ask a new question

Random BSODs. Caused by ntoskrnl.exe.

Hello,

Been having random BSODs for a long time now. Did all the things that everyone suggests. Ran Windows Memory Diagnostics and during the passes it didn't show any errors but after the restart it said memory problems detected contact manufacturer. Ran it another time and it said no issues. Tried memory86+, found no errors. The link below has my system information and a couple mini dump files. Any help will be appreciated.

Thank You,

|

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

My name is Jonathan Deives. I'm an Independent Advisor and I will be happy to help you today.

The minidump files do not indicate any driver or hardware causes.

Try to force Windows 10 to show failed drivers and produce minidump files, turn on Driver Verifier.
Make the BSOD happen 3 times and after that see if the files were created.

Before you run Driver Verifier, please create a new System Restore Point.

https://answers.microsoft.com/en-us/windows/for...

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thank you for the response. I'll try that. Could a defective Stickney RAM cause the BSODs? It's been going on for a long time.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Yes, it can cause BSOD if the Stick has a problem

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks again for the quick response! I've been looking for a program to figure out if that's the case and how to identify which one it would be. I tried that MemTest86 with no luck.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Try Windows Memory Diagnostic, test one stick at a time

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I'll try that too. Thanks for all your help!

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I await your reply

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello,

It's crashed twice since we last spoke. I have the driver verifier on. I uploaded the 2 new dump files.

Thanks,

Jim

New dump files

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks, one of the minidump files indicates that the cause of the BSOD is "xinputhid.sys" which is a system file and usually related to the Xbox Wireless Controller.

Are you using an Xbox Controller? Go to Device Manager, uninstalling all related Xbox controller drivers and do a test.

Another file indicates "Wdf01000.sys", if you are using XMP in the memories, disable it.

Also turn off Driver Verifier to check if the BSOD issue persists.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Thanks for the reply, yes I do use a xbox controller, also in my bios I have 4 options for AI memory tuner, manual, xmp 1, xmp 2 and auto. Which setting would be best?

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated February 7, 2024 Views 20 Applies to: