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April 10, 2025

Windows 11 Top Contributors:

questions_ - Ramesh Srinivasan - neilpzz - Kapil Arya MVP - Sumit D - VM ✅

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abhinava cheedella

Quick share is not compatabke with my pc

I have installed quick share from store. Buts its showing your pc is not comapible.

I cant use iy. My pc is running on intel i7 11th gen.

Can any one plese help me.

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Ravi Chahar

Independent Advisor

Hey there!

My name is Ravi, and I am an independent advisor. I am happy to help you. :)

Quick Share has a few requirements to run on a PC.

Could you share a few details about your system? Click on the Start Button, then just type msinfo and press Enter. Take a screenshot of the System Information window, copy it, and paste it here.

Thanks,
Ravi

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abhinava cheedella

This the screenshot.

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Ravi Chahar

Independent Advisor

Thanks for sharing it.
Windows 11 supports Quick Share. However, the app also requires two things.
1). Bluetooth Driver: Intel version 22.50.02 or higher
2). Wi-Fi Driver: Intel version 22.50.07 or higher

Go to the device manager to check both drivers.

1). Press Win+I and select the Device Manager.
2). Expand the Network Adapter category and check the WiFi driver. If it's not an Intel driver, you can download it from the Intel site and install it. Similarly, you can check a Bluetooth driver.

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abhinava cheedella

My device have microsoft provider for wifi and Bluetooth

Can you help me what to do?

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Ravi Chahar

Independent Advisor

To use Quick Share, you will need Intel drivers. You can download a bluetooth driver from here: https://www.intel.com/content/www/us/en/support...

After that, you can install it to your computer from the device manager.

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abhinava cheedella

I have downloaded and clicked on install.

But i cant see it in drvice manager.

How to make default.

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Ravi Chahar

Independent Advisor

Have you also installed the WiFi driver?
After installing both driver, check if Quick Share works.

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Ziadalsweed

King, just worked for me. thank you.

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Kathleen Mathien

Device name Kathy-M

Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz

Installed RAM 16.0 GB (15.9 GB usable)

Device ID 912693D4-D826-4DE8-9153-57EE9D3492C4

Product ID 00325-81095-76757-AAOEM

System type 64-bit operating system, x64-based processor

Pen and touch No pen or touch input is available for this display

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Pallav Jain1

Checked my drivers. Updated both bluetooth and wifi drivers to the latest one and still quick share is not working. Please help

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Question Info

Last updated April 24, 2025 Views 7,948 Applies to:

Windows
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Windows 11
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Apps
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Windows apps