Problems with dragging files to folders in Windows 11

Hello, may I ask Windows 11 to drag a file to a folder, the text background will become invisible, and then restart the explorer and it will return to normal… or drag the file from the folder go to another place such as the desktop, and then try to drag it back to the folder, and the background style of this invisible text can also be restored to normal… But dragging files from the folder to the outside never has this problem, this problem only occurs when the desktop drags files to the folder, this problem sometimes does not... I have tried uninstalling All the beautification software, I also tried to use the Dism command to repair, and also tried to use the official upgrade system to repair the reinstallation system, but this problem still occurs sometimes, may I ask what is going on… Is this a bug? I have tried many solutions given by the Chinese customer service, such as clean booting the system, Dism repair, Win11 tool retaining data to upgrade the system, and creating a new local account, but I can't solve this problem...

hi YT. I'm Greg, 10 years awarded Windows MVP, specializing in Installation, Performance, Troubleshooting and Activation, here to help you.

1) Right click Start button to open Task Manager, show More Details, then choose Processes tab, scroll down to Windows Processes, then further down almost to the bottom to Windows Explorer. Right click to Restart Explorer, then Restart PC.

2) Then try all of these fixes for File Explorer not working in Windows 11:

https://support.microsoft.com/en-us/windows/fix...

https://windowsreport.com/windows-11-file-explo... (Avoid ad links which intrude into editorial copy, especially avoid Restoro and Reimage ads)

https://itechhacks.com/fix-windows-11-file-expl...

https://allthings.how/how-to-fix-it-when-window...

https://www.youtube.com/watch?v=Pho-5HCHQ1Q


https://www.youtube.com/watch?v=vt7cFIBWSTg


https://www.youtube.com/watch?v=7m8tu1pu_9k


Go over WIndows 11 with this checklist to find and fix problems:

3) Update your drivers from the PC maker's Support Downloads webpage for your exact model. While there check for the latest Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu.

If the drivers are not present or not working for Facial Recognition or Fingerprint then contact your PC manufacturer's Support.

4) Run a full Windows 11 Disk Check: https://allthings.how/how-to-run-chkdsk-in-wind...

5) Establish a Clean Boot to turn off Startup Freeloaders that can conflict and cause issues:
https://www.makeuseof.com/clean-boot-windows-11/

6) Download, install and run a full scan with free Malwarebyes from https://www.malwarebytes.com/mwb-download/ after enabling Root Kit scan in Scan Settings. Clean Up anything it finds and then run again. Turn off Real Time trial in Control panel to keep as on-demand scanner.

7) Download, install and run a full scan with free Malwarebytes, after enabling Root Kit Scan in its Scan Settings. Clean up anything found. You can turn off Real Time protection on it's control panel to keep MB as the best on-demand scanner: https://www.malwarebytes.com/mwb-download/

8) Run System File Checker/DISM in WIndows 11:
https://www.elevenforum.com/t/use-system-file-c...

9) If that doesn't fix it then you can do a Windows 11 Repair Upgrade which reinstalls Windows while saving your files and apps in place, brings it up to the latest version by the most stable method, takes about an hour and resolves most problems: https://www.elevenforum.com/t/repair-install-wi...

I hope this helps. Feel free to ask back any questions. Please report back results for all steps given so I know what else to suggest if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Are you sure you read my question carefully? The solution you provided me, I mentioned in the description that I have tried it and it still doesn't work

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I gave you over a dozen fixes, not one "solution."

I saw what you tried, that doesn't mean I don't include it in the list in case you want to try it over and so you can be sure it was run correctly, or so others who find this thread can have all steps written out.

I am one of the most experienced people in tech forums on the web, twelve years daily during which I won the highest award in the tech field ten of those years in a row. If you will work with me then you will get your problem fixed, and learn a lot.
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Retired 2023, thirteen year daily forums volunteer, Windows MVP 2010-2020

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Last updated May 8, 2024 Views 2,446 Applies to: