Ask a new question

Problem with Windows

I bought laptop hp pavilion gaming 15 with i5 8300h and gtx 1050 2 years ago with gpu problem. Whenever I turn on gpu and do some hardwork like gaming or some intesive work laptop turn off, crash etc. with following error:

License Activation (slui.exe) failed with the following error code:hr=0x80004005

I don't have windows activated maybe that can be problem. If someone had same problem or solution drop a comment.

System information:

Hp Paviliong Gaming 15 cx0xxx

I5 8300H

GTX 1050

Win 10 home

BIOS F.29

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Hi, I am Dave, I will help you with this.

1
Completely remove the current Nvidia device driver using the widely available free DDU utility, then restart your PC and go to the Nvidia website to download and install a couple of slightly older version of the Nvidia device driver to try to find a version that is stable on your system.

A slightly older version of that driver is more stable than the latest version.

2
With regards to activation and that SLUI error, was Windows activated on that laptop when you purchased it and it is now not activated?

Download the free ShowKeyPlus app from the Store, please provide a screenshot of that app window and please hide the product key that may appear in the screenshot.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I think drivers are not problem, I did multiple times clean installation and it didn't work. Now I downloaded new drivers and furmark and bsod happened. I don't know about windows, I bought it used like I said 2 years ago, and it has this problem. And currently I don't have windows activated

Image

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

The Windows licencing issue is not causing your PC to crash, those two problems are not related to each other.

1
Right click your Start Button and open Device Manager, then expand the Display Adapters section, please provide a screenshot of that window.

2
Your screenshot indicates there is no Windows licence on the device, to activate Windows you will need to purchase a Widows licence.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I know I need to buy windows, I will buy win 11 soon. Here is screenshot. GPU is disabled because of instability and bsod.Image

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Your screenshot indicates there are a few other drivers missing on your system.

Go to the support page for your laptop on the HP website, then from there, download and re-install (not update) the version of chipset drivers they provide.

Then please provide a screenshot of that Device Manager window after a restart.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I tried to download chipset drivers but it give me error.Image

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Go to the Intel website, then from there, donwload and install the Intel Driver and Support Assistant, then run that utility to update all your Intel drivers.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

I installed driver for cpu, there was only one driver update for intel cpu. What is next step. Image

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

In Device Manager, right click one of those PCI Device's and select Properties.

On the resulting dialog, select the Details tab.

Set the Property drop-down menu to Hardware ID's

Right click the first item in the resulting list and select Copy.

Please paste that hardware ID into your next reply.
___________________________________________________________________

Power to the Developer!

MSI GV72 - 17.3", i7-8750H (Hex Core), 32GB DDR4, 4GB GeForce GTX 1050 Ti, 256GB NVMe M2, 2TB HDD

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Here, PCI\VEN_1AEA&DEV_6625&SUBSYS_8478103C&REV_00

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

 
 

Question Info

Last updated January 31, 2025 Views 77 Applies to: