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Problem with ntoskrnl.exe on windows 10

so my windows 10 has been crashing constantly with different errors and I've run several memory tests, checked out the temperatures and drivers and all I could come up with but it is not working properly. The computer has less than a week and I'm starting to get really mad. Here I let the DMP files after doing the driver verifier test, with my specs and the MSinfo, I hope you can help me!

files here

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We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  


Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I think I got it this time here!

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These crashes were related to memory corruption (probably caused by a driver). 

Please run these two tests to verify your memory and find which driver is causing the problem.  Please run verifier first.  You do not need to run memtest yet unless verifier does not find the cause, or you want to.


If you are over-clocking anything reset to default before running these tests.
In other words STOP!!!  If you do not know what this means you probably are not


1-Driver verifier (for complete directions see our wiki here)

2-Memtest. (You can read more about running memtest here)
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I ran the verifier test, and uploaded the last DMP file. It is on the same place that the other ones

EDIT: I ran the memtest two days ago and it detected no problems

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hey, is there any info about what is happening? Let me know about it if you discover the issue

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None of the 3 crashes from Sept 7 had verifier enabled.  What were the results when you ran verifier /query?
Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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when I ran verifier /query it said that verifier was not activated, but when I ran verifier /querysetting the list of drivers showed up. When I restarted the pc it instantly crashed to a BSOD saying something about the drivers, then I restarted the pc to a copy I had done before running verifier and posted the dmp

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Query and Querysettings should both return the same thing.  Query settings i just "verbose".  Unsure why yours does not do that but the DMP files were not run with verifier enabled.

You may want to run a system file check to find the state of the OS

Please run a system file check (SFC) & DISM (if necessary) if you are on win 8 or higher

All instructions are in our Wiki article below...
Should you have any questions please ask us.


Query

Querysettings

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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sfc said that Windows Resource Protection found corrupt files but was unable to fix some of them

and then DISM said

Error: 0x800f081f

The source files could not be downloaded.
Use the “source” option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

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ok so I looked and I repaired the image from a bootable usb selecting the source on DISM. Should I run the verifier now?

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Last updated November 23, 2022 Views 2,903 Applies to: