Problem Selecting Multiple Files

Hi,

I'm Nikah, a fellow customer, and an expert user. I'm happy to help answer your question.

If, for some reason, in Windows File Explorer, you are unable to select multiple files or folders, either after using the Select All option from Organize Tab or Ctrl+A keyboard combo, then you may try this:

1] Open Folder Options, click on the Reset Folders button, restart your computer and see if it has helped.

2] If it does not help, create a system restore point first and then open Regedit. To do so, press Win+R in combination, and in the ‘Run’ dialog box that appears on your computer screen, type ‘regedit’ and hit ‘OK’.

Next, navigate to the following key:

HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell\

Now delete the Bags & BagMRU keys.

Restart your explorer.exe or computer and see if it has helped.

3] You can also try the Windows File and Folder Troubleshooter. Apart from fixing other explorer problems, it fixes the following too:

You cannot use keyboard shortcuts to select more than one item in Windows Explorer, or you cannot select multiple items in a Windows Explorer window by holding the SHIFT key or the CTRL key while you click the items.

I hope this helps! Please let me know if you have any further questions.

Sincerely,
Nikah J.
Expert