Problem of a Purchaser of Windows 8 Thru Download

Hi. 

I bought Windows 8 as a download on the very day it was launched in India last year. Naturally I have neither any CD nor any other copy of the original installation files with me.

Now, since the system is running very slow, I tried to use the facility of "Refresh your PC without affecting your files", which is available as an option under "Change PC Settings". It told me that some files are missing, and asked me to supply the same. But I have no CD. 

What should I do?

Thanks.

HP Mishra
Gurgaon, India
Answer
Answer

Hi,

 

I would suggest you to sign in to another computer and download the Windows 8 set up file and then create Installation Media using the link given here.

 

How to create installation media for a PC refresh or reset

 

http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

 

Using this installation disk you can proceed with the “Refresh your PC” steps.

 

Write to us if you have any issues. We will assist you further.

 

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Question Info

Last updated March 24, 2018 Views 43 Applies to: