Problem Event Name: Blue Screen, Locale ID:1033

Original title: Problem signature:__Problem Event Name: BlueScreen__OS Version:_6.1.7600.2.0.0.256.1__Locale ID:1033 

I can't find the way to solve this problem. Windows reports this:

 

 

Problem signature:

  Problem Event Name:BlueScreen

  OS Version:6.1.7600.2.0.0.256.1

  Locale ID: 1033


Additional information about the problem:

  BCCode: 116

  BCP1: 84DCD510

  BCP2: 8CE23E16

  BCP3: C0000001

  BCP4: 00000003

  OS Version:6_1_7600

  Service Pack:0_0

  Product: 256_1


Files that help describe the problem:

  C:\Windows\Minidump\092410-28515-01.dmp

  C:\Users\Corion\AppData\Local\Temp\WER-54984-0.sysdata.xml

 

I have tried to reinstall Ati drivers but problem stands... 

If someone knows how to help I'll send .dmp and .xml files....

 

 

TNX [ =

 

Question Info


Last updated September 16, 2018 Views 53,341 Applies to:
Answer
Hi CorionD,
 
1. Did you make any changes to your computer recently for this issue to occur?
2. Do you have security program installed on your computer?
 
Step 1:  Follow this step if you are able to boot to the desktop.
 
You need to Disable automatic restart on system failure on your computer and note the error message you are receiving in the event viewer and you need to post back to us.
 
First you need to follow these below steps to know the technical information of the Blue screen error message.
 
a. Right click Computer.
b. Click on Properties.
c. Advanced System Settings.
d. Advanced Tab.
e. Startup and Recovery Settings.
f. Uncheck Automatically restart.
 
Step 2:
 
Try troubleshooting this issue with clean boot.
 
Refer the following Microsoft KB article:
 
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.microsoft.com/kb/929135 
 
Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.
 
For more help, refer this below provided help article.
 


Thanks and Regards:
I. Suuresh Kumar - Microsoft Support.

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Answer

Bug Check 0x116: VIDEO_TDR_ERROR

The VIDEO_TDR_ ERROR bug check has a value of 0x00000116. This indicates that an attempt to reset the display driver and recover from a timeout failed.

http://msdn.microsoft.com/en-us/library/ff557263%28VS.85%29.aspx


Update the graphic card driver, also the BIOS and check your RAM for errors. If this doesn't fix it, try different PSU and a different graphics card.

André


"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

30 people were helped by this reply

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