Printer icon greyed out on the Share tab on the ribbon of the explorer

Hi Daniel

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

What type of PDF viewer is that file icon associated with?

Have you tried changing the default PDF viewer to Edge or Adobe Reader and see if you can print directly from File Explorer?

Its possible the program assigned as your PDF viewer does not have the appropriate filter driver to talk your printer so it can print from File Explorer.

What are some of the other programs affected?

I noticed html files are also affected by this, but Adobe Reader assigned PDFs are not.

Hi

I will ask the user to try these steps but why would this also occur with the .txt file also?

Br
Dan

Hi Dan

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

I am not seeing the issue affect text files in my installation.

Open Start, type: CMD
Right click CMD
Click Run as administrator

Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)

Dism /Online /Cleanup-Image /CheckHealth

Dism /Online /Cleanup-Image /ScanHealth

Dism /Online /Cleanup-Image /RestoreHealth

Also run the System File Checker utility:
Open Start, type: CMD
Right click CMD
Click Run as administrator

At the Command Prompt, type: sfc/scannow

This will check for any integrity violations

Restart your system

or

Perform a repair upgrade.

Download the Media Creation Tool Now
http://go.microsoft.com/fwlink/?LinkId=691209

Right click the MediaCreationTool.exe file then click Run as administrator.

Accept the End User License Agreement:

Select the option Upgrade this PC now if you want to upgrade right away,

Click Next

Accept the End User License Agreement.

Wait while Windows 10 setup does one final check to ensure your system is ready.

Windows 10 setup will check if you have enough disk space. If you don’t, review the following article for instructions how to upgrade to Windows 10 Anniversary Update on a system with limited space:

Please note, you have the option of choosing what you would like to keep, which includes personal files, apps and settings.

If you want to perform a new install or just keep your files click Change what to keep. Once you have chosen the desired options, click Install to begin.

This will be your screen for a little while. During the installation, your computer will restart several times.

After the first restart, Windows 10 setup will resume. You will notice the setup experience has once again been refined from the previous animated circle. This will be your screen for a while. When complete, Windows 10 setup will restart automatically.

Sign into your account.

Wait while Windows 10 completes application updates and post setup tasks.

That’s it, the Windows 10 Feature Update is installed.You can check Windows Update for latest updates, click Start > Settings > Update & security > Windows Update > Check for Updates.

How to prepare your computer before upgrading?

Although updating to Windows 10 version 1903 is a relatively simple process, similar to a repair upgrade; users should perform some basic pre-requisites before initiating the upgrade.

If you are finding it difficult to carry out some of the steps described below, please review detailed instructions how to perform them:

https://www.groovypost.com/howto/prepare-comput...

Information in the above link is sourced from a trusted Microsoft MVP blog.

Hi

Thanks for the instructions. We cannot update Windows 10 as updates are controlled by IT Admin. However I will try the first lot of instructions out and let you know.

Thanks

Br

Dan