Print Spooler issue

Good Day Hong,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

What is the exact model of the Printer you are using? Can you please post it here.


I'll look forward for your response so that I can provide an accurate recommendation.

Have a wonderful day ahead and stay safe.


Sincerely,
Carlo T.

Hello Carlos

Thank you, the printer is HP Laser Jet M15w, since everyone is printing fine , i think it is relate to the window hacker

There are number of hacker dose that, I think to scan by window defender could be one of the possible way

can you print on your printer? how long have you got this printing issue?

Hong

Good Day Hong,

I appreciate your time getting back to this thread, you can proceed with these steps.

Here's the steps you can try.

-Go to Device manager
-Look for Printer and expand it
-Right Click on the Printer driver installed
-Right click and Update
-Look for "Browse my computer for driver
-Let me pick drivers available drivers
-Choose an old driver and use it.


-Press Windows key + R
-Type Services.msc and hit enter
-Look for Print Spooler service
- Restart the service

Restart and observe the printer.

If issue persists, proceed with these steps.

-Go to Device manager
-Look for Printer and expand it
-Right Click on the Printer driver installed
-Right click and Uninstall

Once uninstalled go to this link and download and install the driver.

https://ftp.hp.com/pub/softlib/software13/print...

Once downloaded and installed restart and check.

Have a wonderful day ahead and stay safe.


Sincerely,
Carlo T.
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Hello Carlos

thanks for your guide, this is how could print, every time I have manually stop and start, the spooler service got no respond from the printer by manually switch on and off is a solution. Did you experience the spooler become working in auto mode after you re-install your printer?

Hong