My old HP printer broke so I purchased a new one. Same USB cable was used in the same USB slot as before. Now existing Word documents fail to print. I ran similar tests on Excel, Notepad, Wordpad and Corel Draw. Notepad appeared to be the only application that would print. PDF documents (or regular documents converted to PDF) also printed without issue. NOTE: these are all one page documents. Some only had one or two words of text on them.
I ran HP diagnostic tools and ran into no errors/issues including the printing of a test page. On the other hand, the Windows 10 test page test fails. No errors. A flash of data on the print queue window but then it disappears and no document is printed. Same with most applications. It seems to indicate that the print file is "spooling" but that information disappears almost immediately and the print queue shows empty and the file never prints.
I've run the Windows diagnostics (printer troubleshooter) and most times it completes successfully. Many times it will return an incompatibility error with USB 3.0. The printer is plugged into a USB 2.0 slot. Device Manager, Windows Event Logs and Settings->USB (is set to notify me of errors) never indicate any errors with either the printer or the USB slot.
This all changes when I run applications as administrator: documents will now successfully print. In regular user mode, I was able to print documents when converted to PDF but, so far, all applications when run as administrator, successfully print.
This appears to be a permissions issue and not a hardware or device issue.
Question: Why will Microsoft Word running in Windows 10 only print when the application is run as administrator? Is there a fix for this?
Regards,
Rick