power point update kb2596764 wont install on windows 7 64 bit

power point update kb2596764 wont install on windows 7 64 bit
Security Update for Microsoft Office PowerPoint 2007 (KB2596764)

Installation date: ‎12/‎13/‎2011 6:18 PM

Installation status: Failed

Error details: Code 57E

Update type: Important

A security vulnerability exists in Microsoft Office PowerPoint 2007  that could allow arbitrary code to run when a maliciously modified file is opened. This update resolves that vulnerability.

More information:

Help and Support:


KB2596764 failing with a 0x80070643 [resolution]

So you have a PowerPoint 2007 update being offered up on boxes where only
Office 2010 has been installed?

Check to see if you have Microsoft Office 2007 Primary Interop Assemblies
installed. If you do, remove it, as that's what is flagging the update on your

So ... now you are probably wondering how do you have that?

Answer: (at least in my office) is Quickbooks - I think 2010, maybe 2011
version -- I'll have to double check but it's a more recent vintage that
installed that.

Microsoft Office

Intuit Statement Writer (ISW)
uses Office Primary Interop Assemblies and Visual Studio Tools for Office for
Microsoft Office Integration. The installation file location on the CD is:

  • Office 2007: ThirdParty\MSOffice\vstor.exe
  • Office 2003:

RESOLUTION: So if you have been impacted where KB2596764 errors out with a
generic 0x80070643 error? And you have Office 2010 (and only 2010) installed?
See if you have a Microsoft 2007 Primary Interop Assemblies installed on your
system and remove it.

[edit 2:57 p.m.]

Please note this will not impact exporting to Excel.  In fact I see no change in behavior
as a result of removing it, so I'm not sure what (if anything) it was used for.

If Quickbooks is not the one that originally installed the 2007 interop stuff, and you think the app that installed the 2007 interop assemblies might still need that, install in it's place

 Microsoft Office 2010: Primary Interop Assemblies Redistributable

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Question Info

Last updated June 16, 2018 Views 16,442 Applies to: