Hello, how are you?
My name is Paloma B., I am very happy to be able to try to help you in the best possible way.
I understand that you are having Windows Hello PIN issues.
I suggest that you try to delete the folder where the PIN information is stored and then try again.
The Ngc folder is saved in the Windows folder and is where the PIN information is stored.
First, follow the path below:
C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft
Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods.
If you have any doubts, follow the procedure of the link below please, I believe it can help you in this process.
https://www.technipages.com/what-is-the-ngc-fol...
I await news.
If these procedures helped you in any way, please click on "I solved my problem" and also mark as an answer, so you can help others users.
We will always be available for whatever you need!
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Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
