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Pin is not working after bios update(Windows 11)

Hey
So recently i got a bios update and i updated it after the update my windows pin stopped working and i am not even able to set a new pin even my caps lock light stopped working after the update

Kindly help
Thank You

Below attached is the error i am getting whenever i try to set my pin

Hello ABHISHEKVINOD18, welcome to the Microsoft community, I'll be happy to help you today;

I understand that you are unable to set a new PIN after updating from WIndows 11;

Try the following;

Go to Settings > Accounts > Sign In Options;
Uncheck the option "For added security, only allow Windows Hello sign in for Microsoft accounts on this device (Recommended);
Close the settings;
Now go back to Input Options again;
Click PIN (Windows Hello) and remove the current PIN;
Now check if you can set a new PIN;

I hope I have helped, see you soon!

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Hey Luiz Scruz

Thanks for the reply

Unfortunately that didn't fix my issue


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Dear ABHISHEKVINOD18,in that case I recommend you try the following;

When you reach the login screen, hold the Shift key down while clicking Restart and don't release the Shift key until the recovery environment appears;

Click Troubleshoot;
Click on Advanced Options;
Click Startup Repair;
After completing the repair, restart the PC normally and try to change the PIN;

I hope I have helped, see you soon!

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Hey

Thanks for the reply

But that didn't fix the issue

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Hi and thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today.

For us to setup a new PIN we need to remove it first from NGC folder, kindly follow the steps below and I hope this works for you.

https://www.technipages.com/what-is-the-ngc-fol....

Once done kindly try to setup new PIN.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Let me know how does it go and I hope that helps.

Bernard
Independent Advisor

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Last updated June 10, 2023 Views 3,024 Applies to:
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