Pin automatically changed and locked me out

I am trying to logon to my windows machine , with my set pin , but it says wrong pin.

So i tried i forgot my pin , took me to the microsoft account , but is not allowing me to reset the pin, says something went wrong.

To reboot , i tried shift + restart , shift +f8+restart , nothing worked so far.

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Hi,
Kayece here. I will be happy to assist you today.

Do you have an option to "sign in with your password"? If so, please sign in using your MS account password or your local user account password. If you can log in using a password, reset your PIN on your settings.
https://support.microsoft.com/windows/change-or...

If you are unable to log in using "sign in with your password" or do not have the option, please follow the steps on the thread link below to reset your PIN using different methods.
https://answers.microsoft.com/en-us/windows/for...


I hope this will help. If you need more assistance, please let me know.

Stay Safe!
I am not an employee of Microsoft but a user just like you. ^^
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Last updated April 20, 2025 Views 4 Applies to: