Pictures not printing entire image. Blank strip in photo.

Suddenly cannot print entire image.  This is happening on (2) different computers and using (3) different printers.  I tried clearing the spool and no improvement.  I am selecting the photo from the file and clicking on print.  The same problem when I try to print from photo viewer. This just started yesterday.  I am wondering if an update is causing the issue.  I tried changing the format and no success.  I can insert into a word document and print OK.  Below is what prints. I tried saving the photos to different folders and that didn't help.
Answer
Answer

https://docs.microsoft.com/en-us/windows/release-health/windows-message-center#recent-announcements 

Recent announcements

Recent announcements

Message

Date

Out-of-band update to address unexpected results when printing from some apps or to some printers

Updated March 22, 2021

Microsoft identified an issue that affects Windows 10 devices which applied the March 2021 security update released March 9, 2021 and the out-of-band updates released March 15, 2021, and a resolution has been expedited. Affected devices might receive unexpected results when printing from some apps or to some printers. Issues might include missing or solid color graphics, misalignment/formatting issues, or printing of blank pages/labels. An out-of-band optional update is now available on the Microsoft Update Catalog for all versions of Windows and on Windows Update for some versions.


We recommend you only install this update if you are affected by this issue. For more information, see the known issues section for your version of Windows 10 or see the links below:

  • Windows 10, version 20H2 and Windows Server, version 20H2 (KB5001649)

  • Windows 10, version 2004 and Windows Server, version 2004 (KB5001649)

  • Windows 10, version 1909 and Windows Server, version 1909 (KB5001648)

  • Windows 10, version 1809 and Windows Server 2019 (KB5001638)

  • Windows 10, version 1803 (KB5001634)

  • Windows 10, version 1607 and Windows Server 2016 (KB5001633)

  • Windows 10, version 1507 (KB5001631)

  • Windows 8.1 and Windows Server 2012 R2 (KB5001640)

  • Windows Server 20012 (KB5001641)

  • Windows 7 SP1 and Windows Server 2008 R2 SP1 (KB5001639)

  • Windows Server 2008 SP2 (KB5001642)

Note An update has been released for all affected versions of Windows that are still in support.

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Last updated July 12, 2023 Views 3,977 Applies to: