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Phone Number Associated With Another Account

PREFACE: The number is not on another account. Also posting for my boyfriend and his account due to him spending hours with support just to get no where

Ok, so when I try to put my phone number in my account it says it's associated with another account but when I go to log in with the phone number to see what account it is, it logs me into my normal account but still says I have no associated number. I need help from microsofts end but can't reach anyone that is able to help other than posting here and hoping. This is the worst experience I have ever had with microsoft and is probably the reason I will swap to linux and quit using all microsoft products in the near future.

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Threatening to switch away from Microsoft Windows will not help.

When you purchased your computer, you paid the "Microsoft Tax" to get Windows pre-installed on your computer. They already have your money.

Anyway, if you were logged-in to some other Microsoft Account when you entered your telephone-number, Microsoft detected you were trying to switch from the "already-logged-in" account into your own account, and that's why you got the message. The message did NOT block you from logging-in to your own account. I think that you DO have a telephone-number associated with your Microsoft Account.

Once logged-in, review your account's "settings", to check that the settings are what you expect them to be.

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Question Info

Last updated April 23, 2025 Views 10 Applies to: