PC trying to update to windows 10... from windows 10?

I'm already running windows 10 on my desktop PC, and the Windows 10 update Assistant started popping up about a week ago, and trying to install windows 10? what? If I press accept it downloads the "update", then comes up with this error:

the error code is 0xc7700112

I searched for it, but couldn't find anyone else having the same problem.

anyone know what's going on or how to make it stop?

trying again lead to the same result multiple times, and when I pressed cancel update and uninstalled the "windows 10 upgrade assistant", it just came back a few days later.

any assistance would be sweet :D

Tom

 

Question Info


Last updated March 12, 2018 Views 111 Applies to:

Nice upgrade experience :)

Have you looked through task scheduler to see what is listed ?

Mcafee/Norton/IOBit security should not be Installed on a functioning computer=FreeAdvice

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

so, I'm not super tech savvy, what exactly am I looking for in the Task Scheduler that might give me a clue so as to what's going on?

Thanks for your response :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Look on the top left of that page and expand the task schedule library listings

Since this a new issue you may have to search through the listings

I'd look through the Microsoft and GWX listing if any.

When you get the first popup message

On the right column click on See all running tasks

Then look for any GWX listings.

Mcafee/Norton/IOBit security should not be Installed on a functioning computer=FreeAdvice

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I'm already running windows 10 on my desktop PC, and the Windows 10 update Assistant started popping up about a week ago, and trying to install windows 10? what? If I press accept it downloads the "update", then comes up with this error:  the error code is 0xc7700112

I searched for it, but couldn't find anyone else having the same problem.

anyone know what's going on or how to make it stop?

The generic Microsoft answers are not much help, but this is how I fixed the 0xc7700112 error.

--------------------------

FIX - 0xc7700112
Remove orphaned Windows Setup entries from the BCD store.  The error code means setup can't continue because there are traces of an earlier setup installation attempt within the Boot Configuration Data file.
--------------------------

From an administrative command prompt (cmd > right click "Run as administrator") type this

bcdedit /enum all

You will probably see multiple sections like this: 

You can pipe the output to a text file for easy reference and copy / pasting.

bcdedit /enum all > D:\bcd.txt

The Device Options sections with the description Windows Setup are left over from earlier attempts and are blocking the current installation.

If you delete these entries then the W10 in-place upgrade should be able to complete successfully.
Copy the identifier in the {} brackets for each of the Windows Setup sections and append it to the delete command like this:

bcdedit /delete {your-identifier}

e.g.
bcdedit /delete {cbd971bf-b7b8-4885-951a-fa03044f5d71}

Repeat as necessary for each Windows Setup entry under Device options,  you don't have to worry about the excess Windows Recovery entries.

Reboot and check bcdedit /enum all again to make sure they have gone, and then you can run W10 Upgrade Assistant without problem.

I'd like to know if this fixies 0xc7700112 for anyone else that reads this.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.