PC keeps crashing from DPC WATCHDOG VIOLATION error

Hi Xavier Manea.

Thank you for reaching out here in the Microsoft Community.

In your description, your computer is experiencing a Blue Screen of Death (BSOD) with DPC WATCHDOG VIOLATION error.

I note that you have found the dump file, and I appreciate your efforts and attempts to work on this issue, and I do understand the distress and chagrin that the blue screen of death is currently causing you.

Although you don't know how to analyze the dump file, please don't worry, you can provide the dump file to us, we will help you to analyze it and help you to determine the problem based on the result of the analysis.

1 Tap Window+R and type sysdm.cpl

2 Go to System Properties, tap Advanced tab

3 Find Startup and Fault Repair and click Settings.

4 In Write debug information, select Small memory storage

5 The following directory will change to

%SystemRoot%\Minidump

You can memorize this location and if you experience the blue screen again, you can restart your computer and enter this location into Explorer and you can see the .DMP file created under the folder.

You can refer to the link below to share the .DMP file via OneDrive.

Share OneDrive files and folders - Microsoft Support

If you are not using OneDrive, please also let me know and I will initiate a private message with you where you can upload the dump file directly to me.

We will provide further assistance to you after analyzing your blue screen log file.

Thank you for your understanding and support and I look forward to hearing from you.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist

Hi i have done what you have said, i will let you know when it BSODs again.

In the meantime, i have this DMP file from the last time it blue screened, 021525-19718-01.dmp

Hi Xavier Manea.

Thanks for your reply.

We have analyzed through your dump file and found that the problem occurs in nvlddmkm.sys.

nvlddmkm.sys is a system file in the NVIDIA Graphics Driver, which is mainly used to handle the driver and graphics related operations for NVIDIA graphics cards.

Then the problem might be from the Nvidia driver.

Please can you refer to the link below to cleanly uninstall the current graphics driver' using the DDU tool.

https://www.intel.com/content/www/us/en/support/articles/000091878/graphics.html

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then, download and install the appropriate drivers for your graphics card, depending on the model of your card, using the link below.

https://www.nvidia.com/en-us/drivers/

After this, check if the same problem exists.

We will continue to help you.

Thank you for your understanding and support.

Best regards,

Zev - MSFT | Microsoft Community Support Specialist