Since i build my PC about a year ago it would randomly just freeze whatever was on the screen. Mouse couldnt move or anything, even the audio cuts out. If i wait long enough my audio comes back but my PC will stay frozen and no one can hear me. I have to hold down my power button to turn my PC off and then back on for it to start working normally again. I took my PC to microcenter and they couldnt even replocate the problem. I bought a power surge just in case but this is my 2nd PC and my previous on was plugged into the same outlet as my current and i had 0 problems with it, so i dont believe it has anything to do with my outlet. Last time i had this it was 2/24/2025 at 2:05AM-2:06AM whiling playing Rainbow Six Siege. Nothing shows up in event viewer besides:
Event ID: 6008 - "The previous system shutdown at 2:05:25 AM on 2/24/2025 was unexpected."
Along with these 3 other codes:
Event ID: 41 - "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
Event ID: 1012 - "There was an error while attempting to read the local hosts file."
Event ID: 3 - "A command sent to the adapter has timed out. The adapter did not respond."
Heres what i got from CBS Logs around the time of the crash:
2025-02-24 02:00:37, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2025-02-24 02:00:37, Info CBS TiWorker signaled for shutdown, going to exit.
2025-02-24 02:00:37, Info CBS Deleting the contents of directory: \\?\C:\Windows\CbsTemp
2025-02-24 02:00:37, Info CBS Deletion of: \\?\C:\Windows\CbsTemp successful
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2025-02-24 02:00:37, Info CBS Execution Engine Finalize
2025-02-24 02:00:37, Info CBS Execution Engine Finalize
2025-02-24 02:00:37, Info CBS Lock: Lock removed: TiWorkerClassFactory, level: 30, total lock:3
2025-02-24 02:00:37, Info CBS Lock: Lock removed: CCbsWorker, level: 5, total lock:2
2025-02-24 02:00:37, Info CBS Ending the TiWorker main loop.
2025-02-24 02:00:37, Info CBS Starting TiWorker finalization.
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2025-02-24 02:00:37, Info CBS CBS Engine already deactivated
2025-02-24 02:00:37, Info CBS CBS Engine already deactivated
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: PackageTrackerFinalize
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: CoreResourcesUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: SessionManagerFinalize
2025-02-24 02:00:37, Info CBS Lock: Lock removed: CSIInventoryCriticalSection, level: 64, total lock:10
2025-02-24 02:00:37, Info CBS Lock: Lock removed: CCbsSessionManager, level: 11, total lock:9
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: WcpUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: DrupUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: CfgMgr32Unload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: DpxUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: SrUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: CbsEsdUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: CbsEventUnregister
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: AppContainerUnload
2025-02-24 02:00:37, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2025-02-24 02:00:37, Info CBS Ending TiWorker finalization.
2025-02-24 02:00:37, Info CBS Ending the TrustedInstaller main loop.
2025-02-24 02:00:37, Info CBS Starting TrustedInstaller finalization.
2025-02-24 02:00:37, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
2025-02-24 02:00:37, Info CBS Ending TrustedInstaller finalization.
2025-02-24 02:06:54, Info CBS TI: --- Initializing Trusted Installer ---
2025-02-24 02:06:54, Info CBS TI: Last boot time: 2025-02-24 02:06:27.500
2025-02-24 02:06:54, Info CBS Starting TrustedInstaller initialization.
2025-02-24 02:06:54, Info CBS Lock: New lock added: CCbsPublicSessionClassFactory, level: 30, total lock:4
2025-02-24 02:06:54, Info CBS Lock: New lock added: CCbsPublicSessionClassFactory, level: 30, total lock:5
2025-02-24 02:06:54, Info CBS Lock: New lock added: WinlogonNotifyLock, level: 8, total lock:6
2025-02-24 02:06:54, Info CBS Ending TrustedInstaller initialization.
2025-02-24 02:06:54, Info CBS Starting the TrustedInstaller main loop.
2025-02-24 02:06:54, Info CBS TrustedInstaller service starts successfully.
2025-02-24 02:06:54, Info CBS No startup processing required, TrustedInstaller service was not set as autostart
2025-02-24 02:06:54, Info CBS Startup processing thread terminated normally
2025-02-24 02:06:54, Info CBS TI: Startup Processing completes, release startup processing lock.
2025-02-24 02:06:54, Info CBS Starting TiWorker initialization.
2025-02-24 02:06:54, Info CBS Lock: New lock added: TiWorkerClassFactory, level: 30, total lock:2
2025-02-24 02:06:54, Info CBS Ending TiWorker initialization.
2025-02-24 02:06:54, Info CBS Starting the TiWorker main loop.
2025-02-24 02:06:54, Info CBS TiWorker starts successfully.
2025-02-24 02:06:54, Info CBS Lock: New lock added: CCbsWorker, level: 5, total lock:3
2025-02-24 02:06:54, Info CBS Universal Time is: 2025-02-24 08:06:54.912
2025-02-24 02:06:54, Info CBS Loaded Servicing Stack v10.0.19041.5425 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.19041.5425_none_7e0bb22e7c8f7e0e\cbscore.dll
2025-02-24 02:06:54, Info CBS Build: 19041.1.amd64fre.vb_release.191206-1406
2025-02-24 02:06:54, Info CSI 00000001@2025/2/24:08:06:54.912 WcpInitialize: wcp.dll version 10.0.19041.5425 (WinBuild.160101.0800)
2025-02-24 02:06:54, Info CBS Lock: New lock added: CCbsSessionManager, level: 11, total lock:9
2025-02-24 02:06:54, Info CBS Lock: New lock added: CSIInventoryCriticalSection, level: 64, total lock:10
2025-02-24 02:06:54, Info CBS NonStart: Set pending store consistency check.
2025-02-24 02:06:54, Info CBS Session: 31164051_293248129 initialized by client LanguageSettings, external staging directory: (null), external registry directory: (null)
2025-02-24 02:08:55, Info CBS Trusted Installer is shutting down because: SHUTDOWN_REASON_AUTOSTOP
2025-02-24 02:08:55, Info CBS TiWorker signaled for shutdown, going to exit.
2025-02-24 02:08:55, Info CBS Deleting the contents of directory: \\?\C:\Windows\CbsTemp
2025-02-24 02:08:55, Info CBS Deletion of: \\?\C:\Windows\CbsTemp successful
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2025-02-24 02:08:55, Info CBS Execution Engine Finalize
2025-02-24 02:08:55, Info CBS Execution Engine Finalize
2025-02-24 02:08:55, Info CBS Lock: Lock removed: TiWorkerClassFactory, level: 30, total lock:3
2025-02-24 02:08:55, Info CBS Lock: Lock removed: CCbsWorker, level: 5, total lock:2
2025-02-24 02:08:55, Info CBS Ending the TiWorker main loop.
2025-02-24 02:08:55, Info CBS Starting TiWorker finalization.
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: ExecutionEngineFinalize
2025-02-24 02:08:55, Info CBS CBS Engine already deactivated
2025-02-24 02:08:55, Info CBS CBS Engine already deactivated
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: ComponentAnalyzerFinalize
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: PackageTrackerFinalize
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: CoreResourcesUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: SessionManagerFinalize
2025-02-24 02:08:55, Info CBS Lock: Lock removed: CSIInventoryCriticalSection, level: 64, total lock:10
2025-02-24 02:08:55, Info CBS Lock: Lock removed: CCbsSessionManager, level: 11, total lock:9
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: CapabilityManagerFinalize
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: PublicObjectMonitorFinalize
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: Enter vCoreInitializeLock
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: WcpUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: DrupUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: CfgMgr32Unload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: DpxUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: SrUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: CbsEsdUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: CbsTraceInfoUninitialize
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: CbsEventUnregister
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: AppContainerUnload
2025-02-24 02:08:55, Info CBS CbsCoreFinalize: WdsUnload, logging from cbscore will end.
2025-02-24 02:08:55, Info CBS Ending TiWorker finalization.
2025-02-24 02:08:55, Info CBS Ending the TrustedInstaller main loop.
2025-02-24 02:08:55, Info CBS Starting TrustedInstaller finalization.
2025-02-24 02:08:55, Info CBS Lock: Lock removed: WinlogonNotifyLock, level: 8, total lock:6
2025-02-24 02:08:55, Info CBS Ending TrustedInstaller finalization.
I have my windows up to date. All my drivers are currently updated and are kept up to date. I need help because i have no clue on how to diagnosis my problem. I have reinstalled windows numorus amount of times. i have ran windows image fix many times. I've ran memtest86 many times.
Here are my specs:
MOTHERBOARD: Gigabyte B650 Gaming X AX V2
CPU: AMD Ryzen 7 7800X3D
GPU: AMD Radeon RX 7900 XT
RAM: 32G DDR5-6000 PC5-48000 CL30
SSD: Samsung 980 Pro 2TB
Power: 850 Watt 80 Plus Gold