PC freezes on restart if I remove Bluetooth Dongle

Hello, I have been having this strange issue with my PC. If I remove my Bluetooth Dongle and restart my PC, it will hang on the login screen and the audio will stutter. If I attempt to login, the PC eventually freezes and reboots, It then gets stuck in a boot loop and I can only fix it by forcing my PC off at the power button. I even bought a new Bluetooth Dongle thinking the old one was defective, the computer still exhibits the same problem.

Checking Event Viewer, I found these errors.

"Initialization failed because the driver device could not be created. Use the string "000000000100320000000000D71000C013010000250200C000000000000000000000000000000000" to identify the interface for which initialization failed. It represents the MAC address of the failed interface or the Globally Unique Interface Identifier (GUID) if NetBT was unable to map from GUID to MAC address. If neither the MAC address nor the GUID were available, the string represents a cluster device name. "

"A fatal hardware error has occurred.

Reported by component: Processor Core

Error Source: Machine Check Exception

Error Type: Cache Hierarchy Error

Processor APIC ID: 7

The details view of this entry contains further information."

Here is a video of the problem.

https://www.youtube.com/watch?v=f7A_r94b8FE

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Hello Dragonflames78,
I am Jaspreet Singh.
Was the new bluetooth adapter from a different brand or the same?
Please mention the brand and model number of the adapter too.

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This is the model

TP-Link Nano USB Bluetooth 5.0 Adapter for Multiple Devices, Long Range Bluetooth Dongle/Receiver for Windows 11/10/8.1/8/7, Plug and Play (UB5A) https://amzn.eu/d/7XHB1SS

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Try downloading and installing this driver : https://static.tp-link.com/software/2021/202106...

Disclaimer: this is a non Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (potentially unwanted products). Thoroughly research any product advertised on the site before you decide to download and install it

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Last updated March 22, 2023 Views 45 Applies to: