Ask a new question

Pc crashing while gaming

I have a Ryzen 5 5500, Asus b550 wifi, Gtx 1660, 600W 80+ bronze evga power supply. When I'm gaming for a couple minutes on certain games or when I'm just watching YouTube sometimes or idling, my computer just freezes and goes into a black screen then restarts. I need help this is very irritating

Hi Pete,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

Kindly check C:\Windows\Minidump and copy available minidump files to the desktop then share them via One Drive or Google Drive in order to be analyzed and indicate which file is causing the crash.


Regards,
Sincerely,

Dyari Barham
Independent Advisor & Microsoft Community Member

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated January 26, 2023 Views 59 Applies to: