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Pc crashes on gaming with Event 1796 TPM-WMI

It happend few month ago, firstly i saw a cpu overheat message on event viewer after crashing, so i replaced the thermal paste and clean my pc, it no longer crash on the few days later, but later it still crash ramdomlly when gaming, it rarely happen(once a week), but still really annoyed, i've already update all of my driver and update the window os, but didn't work

Crashing report

Log Name: System Source: Microsoft-Windows-TPM-WMI Date: 12/09/2024 3:20:11 PM Event ID: 1796 Task Category: None Level: Error Keywords: User: SYSTEM Computer: DESKTOP-BOTJ5NO Description: The Secure Boot update failed to update a Secure Boot variable with error Secure Boot is not enabled on this machine.. For more information, please see https://go.microsoft.com/fwlink/?linkid=2169931 Event Xml: http://schemas.microsoft.com/win/2004/08/events/event"> 1796 0 2 0 0 0x8000000000000000 5935 System DESKTOP-BOTJ5NO -2147020471

(i try to upload the image, but the website just keep teeling me failed upload image with

Image inserted successfully

Something went wrong

two messages in the same time)

Is there anyway to submit the .txt file here, i coudn't submit my hardware specs otherwise

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Hi, thanks for reaching out. My name is Bernard a Windows fan like you. I'll be happy to help you out today, my timezone is UTC +8.

I understand the issue you have, nothing to worry I am here to help, and just to confirm can you still use the affected device? if so, we need to analyze the error, can you please check the System logs on the PC so that we can further examine what is the root cause of the issue?

To do this kindly follow the steps from this link:
https://www.yourwindowsguide.com/2017/12/how-to...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Then please upload it by following the steps from the link.


Let me know how it goes and I hope that helps.

Bernard

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sorry for extremely delayed reply, this issue seems gone for vew days, and comes back again, heres log file

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Question Info

Last updated April 16, 2025 Views 147 Applies to: