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Pc Blackscreening, locking up, or BSoDing when trying to run Fortnite

Hello, Mega link with dump, files etc:

I’m having some issues with my pc when I try to run fortnite (same thing happens with cyberpunk 2077 too). When I try and start the game my screen goes black and flashes between nothing and the “connecting screen”. Eventually, I’ll have to press the power button to reset it. The weird part is that the game was running fine when I was playing it the other day, but I turned off my pc got off for about 40 minutes. When I got back on, this stuff started happening.

I know my pc can handle the game, I was playing it fine before this happened, and I can run RDR2 on high settings at 4k at smooth 60fps. My specs are: Ryzen 7 2600x, Rtx 3080, 32gb of ram, windows 11, two SSDs, one hard drive, and a Corsair RM750X power supply.

Here’s what I’ve tried (with no results): -Reinstalling the game -Popping my graphics card in and out -installing the game on my second ssd, this caused an instant BSoD, stating BAD_POOL_CALLER. -Reinstalling my graphics card drivers, and rolling them back too. -updating windows -full system malware scan with Malwarebytes, no threats. -Windows Memory Diagnostic, no problems -sfc/ scannow, no files needed fixing. -I tried plugging in an Xbox one controller, as I’d heard some people say this was something to do with controller firmware drivers, but the Xbox accessories app said no updates were needed for the controller, no changes. -tried changing my display from 4k to 1440p, no changes. I honestly have no clue what’s going on, and it sucks because I just started playing the game again. I’ve been playing it with my gf and having a lot of fun, so I don’t want to give up. Cyberpunk 2077 did this a couple months ago. When I first bought it I had a Radeon 580x, same thing happened. When I upgraded, nothing changed.

 -Completely wiped my graphics driver, and reinstalled from scratch. -Tried switching around my ram (I’ve got two gskill 8gbs and 2 Corsair 8gbs) to be only one brand (like two at a time). -Reinstalled Microsoft Redistributables C++ -Tried lowing my resolution, to both 1440p and 1080p.

And to make sure something hasn’t changed, I booted up rdr2 again, runs perfectly fine

Hi Logan,
My name is Igor, it's a pleasure for me to help others and I'll do all my best to help you.

Dumps show memory access violation. Please update your BIOS, it is outdated for Windows 11. Reinstall all Windows 11 compatible drivers from MSI site.
Remove all overclocking and uninstall AMD Ryzen Master tool for a check.
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Hello,

Ok, so I updated my BIOs and uninstalled Ryzen Master. I also did a clean install of my graphics driver with Geforce Experience.

The game still crashes on launch, but it seems to not flash black forever. Instead the game crashes and exits, bringing up the Unreal engine crash message box. The computer still chugs along very slowly after this, so I have to reboot to get it to stop.

I've added another Msinfo as well as a new set of fortnite crash logs to the mega folder, titled "Msinfo 2" and "Fortnite Crash logs 2".

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Share the game crashed dump files.

I am working as a Mathematics lecturer in a PU college.
Windows11_Pro_64bit_23H2_buildno_22631.3593_MS.office365_C2R_2401_v17531.20152_Intel_i5_13500_Nvidia3060_12GB_GDDR6_RAM_32GB_5600_Storage 6TB.

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All of the windows dump files are in the the mega file linked.

I haven't had a BSoD since I installed new BIOs, so there are no new ones.

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Congratulations.

I am working as a Mathematics lecturer in a PU college.
Windows11_Pro_64bit_23H2_buildno_22631.3593_MS.office365_C2R_2401_v17531.20152_Intel_i5_13500_Nvidia3060_12GB_GDDR6_RAM_32GB_5600_Storage 6TB.

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The game still crashes and blackscreens, just no BSoD specifically.

After the game crashes, the computer chugs along very slowly, and I have to hard restart to get it to stop.

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Before playing games, disable windows defender other softwares like antivirus or firewalls.

Try to play games in low settings especially in graphics settings inside game.

Also set power plan as high performance.

Use dedicated GPU card to play games.

I am working as a Mathematics lecturer in a PU college.
Windows11_Pro_64bit_23H2_buildno_22631.3593_MS.office365_C2R_2401_v17531.20152_Intel_i5_13500_Nvidia3060_12GB_GDDR6_RAM_32GB_5600_Storage 6TB.

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Please run Windows memory diagnostic tool and switch it to extended mode when it starts (F1 key). Note, test hang at ~21% for more than 2-3 hours means memory error too.
Turn off XMP mode in BIOS if it is turned on.
And please check your RAM modes (voltage, frequency, timings) are in compliance with numbers in the motherboard compatibility list for your RAM model.

If no errors will be found, use driver verifier to gather additional information. https://support.microsoft.com/en-us/help/244617...
Run
verifier /standard /all /bootmode resetonbootfail
command, reboot PC and use it as usual (with lower performance). If blue screen happens, please share memory dumps to OneDrive for analysis.
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Hello,

I tried to do the windows memory diagnostic on extended mode, but when I pressed F1, the text on the screen disappeared leaving just a solid blue color screen.

I ran the game, and got a BSoD stating "PAGE_FAULT_IN_NONPAGED_AREA".

I attempted to upload the dump file to mega and a picture, but it says read error when I try to upload anything, even here.

My computer is now running very slowly.

I opened the dmp file in windbg. Here is all of the text pasted as I cannot upload it:

Loading Dump File [C:\Users\logan\Desktop\3-4-23 DMP after driver verifyer\030423-24734-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Machine Name:
Kernel base = 0xfffff803`10e08000 PsLoadedModuleList = 0xfffff803`11a1b430
Debug session time: Sat Mar  4 17:11:22.193 2023 (UTC - 6:00)
System Uptime: 0 days 0:03:49.037
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff803`11231380 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8389`055e1a30=0000000000000050
15: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except.
Typically the address is just plain bad or it is pointing at freed memory.
Arguments:
Arg1: fffff802a820b1a0, memory referenced.
Arg2: 0000000000000010, X64: bit 0 set if the fault was due to a not-present PTE.
	bit 1 is set if the fault was due to a write, clear if a read.
	bit 3 is set if the processor decided the fault was due to a corrupted PTE.
	bit 4 is set if the fault was due to attempted execute of a no-execute PTE.
	- ARM64: bit 1 is set if the fault was due to a write, clear if a read.
	bit 3 is set if the fault was due to attempted execute of a no-execute PTE.
Arg3: fffff802a820b1a0, If non-zero, the instruction address which referenced the bad memory
	address.
Arg4: 0000000000000002, (reserved)

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : AV.Type
    Value: Execute

    Key  : Analysis.CPU.mSec
    Value: 4624

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 11823

    Key  : Analysis.IO.Other.Mb
    Value: 13

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 31

    Key  : Analysis.Init.CPU.mSec
    Value: 3827

    Key  : Analysis.Init.Elapsed.mSec
    Value: 33778

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 98

    Key  : Bugcheck.Code.DumpHeader
    Value: 0x50

    Key  : Bugcheck.Code.Register
    Value: 0x50

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Timestamp
    Value: 2022-05-06T12:50:00Z

    Key  : WER.OS.Version
    Value: 10.0.22621.1


FILE_IN_CAB:  030423-24734-01.dmp

BUGCHECK_CODE:  50

BUGCHECK_P1: fffff802a820b1a0

BUGCHECK_P2: 10

BUGCHECK_P3: fffff802a820b1a0

BUGCHECK_P4: 2

READ_ADDRESS: fffff80311b24468: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 fffff802a820b1a0 

MM_INTERNAL_CODE:  2

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  csrss.exe

TRAP_FRAME:  ffff8389055e1c50 -- (.trap 0xffff8389055e1c50)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffff802a820b1a0 rbx=0000000000000000 rcx=ffffffffffffffff
rdx=ffff8389055e1e50 rsi=0000000000000000 rdi=0000000000000000
rip=fffff802a820b1a0 rsp=ffff8389055e1de8 rbp=ffff8389055e1e40
 r8=ffff8389055e1e58  r9=0000000000000040 r10=00000000ffffffff
r11=0000000000000b60 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
fffff802`a820b1a0 ??              ???
Resetting default scope

FAILED_INSTRUCTION_ADDRESS: 
+0
fffff802`a820b1a0 ??              ???

STACK_TEXT:  
ffff8389`055e1a28 fffff803`11289dbb     : 00000000`00000050 fffff802`a820b1a0 00000000`00000010 ffff8389`055e1c50 : nt!KeBugCheckEx
ffff8389`055e1a30 fffff803`1105f66c     : 00000000`00000002 00000000`00000010 ffff8389`055e1be9 00000000`00000000 : nt!MiSystemFault+0x22d66b
ffff8389`055e1b30 fffff803`11241f29     : fffff802`108e0000 00000000`ffffffff fffff803`508f5f1e 00000000`00000040 : nt!MmAccessFault+0x29c
ffff8389`055e1c50 fffff802`a820b1a0     : fffff803`50c0dcee ffff8389`055e1f60 00007ffb`82f6f420 00000000`00000040 : nt!KiPageFault+0x369
ffff8389`055e1de8 fffff803`50c0dcee     : ffff8389`055e1f60 00007ffb`82f6f420 00000000`00000040 00007ffb`82f6f380 : 0xfffff802`a820b1a0
ffff8389`055e1df0 ffff8389`055e1f60     : 00007ffb`82f6f420 00000000`00000040 00007ffb`82f6f380 ffff8389`055e1f60 : BEDaisy+0x32dcee
ffff8389`055e1df8 00007ffb`82f6f420     : 00000000`00000040 00007ffb`82f6f380 ffff8389`055e1f60 00000000`00040246 : 0xffff8389`055e1f60
ffff8389`055e1e00 00000000`00000040     : 00007ffb`82f6f380 ffff8389`055e1f60 00000000`00040246 6365746f`7250775a : 0x00007ffb`82f6f420
ffff8389`055e1e08 00007ffb`82f6f380     : ffff8389`055e1f60 00000000`00040246 6365746f`7250775a 6c617574`72695674 : 0x40
ffff8389`055e1e10 ffff8389`055e1f60     : 00000000`00040246 6365746f`7250775a 6c617574`72695674 00007972`6f6d654d : 0x00007ffb`82f6f380
ffff8389`055e1e18 00000000`00040246     : 6365746f`7250775a 6c617574`72695674 00007972`6f6d654d ffff8389`055e1df0 : 0xffff8389`055e1f60
ffff8389`055e1e20 6365746f`7250775a     : 6c617574`72695674 00007972`6f6d654d ffff8389`055e1df0 ffff8389`055e1f50 : 0x40246
ffff8389`055e1e28 6c617574`72695674     : 00007972`6f6d654d ffff8389`055e1df0 ffff8389`055e1f50 fffff803`50c0d997 : 0x6365746f`7250775a
ffff8389`055e1e30 00007972`6f6d654d     : ffff8389`055e1df0 ffff8389`055e1f50 fffff803`50c0d997 00000273`80e80000 : 0x6c617574`72695674
ffff8389`055e1e38 ffff8389`055e1df0     : ffff8389`055e1f50 fffff803`50c0d997 00000273`80e80000 00000000`00001000 : 0x00007972`6f6d654d
ffff8389`055e1e40 ffff8389`055e1f50     : fffff803`50c0d997 00000273`80e80000 00000000`00001000 ffffbb04`ffcce180 : 0xffff8389`055e1df0
ffff8389`055e1e48 fffff803`50c0d997     : 00000273`80e80000 00000000`00001000 ffffbb04`ffcce180 00007ffb`82f6ed20 : 0xffff8389`055e1f50
ffff8389`055e1e50 00000273`80e80000     : 00000000`00001000 ffffbb04`ffcce180 00007ffb`82f6ed20 ffffbb04`00001000 : BEDaisy+0x32d997
ffff8389`055e1e58 00000000`00001000     : ffffbb04`ffcce180 00007ffb`82f6ed20 ffffbb04`00001000 00000000`00000004 : 0x00000273`80e80000
ffff8389`055e1e60 ffffbb04`ffcce180     : 00007ffb`82f6ed20 ffffbb04`00001000 00000000`00000004 ffff8389`055e1f58 : 0x1000
ffff8389`055e1e68 00007ffb`82f6ed20     : ffffbb04`00001000 00000000`00000004 ffff8389`055e1f58 ffff8389`055e2720 : 0xffffbb04`ffcce180
ffff8389`055e1e70 ffffbb04`00001000     : 00000000`00000004 ffff8389`055e1f58 ffff8389`055e2720 00000273`80e80000 : 0x00007ffb`82f6ed20
ffff8389`055e1e78 00000000`00000004     : ffff8389`055e1f58 ffff8389`055e2720 00000273`80e80000 ffffbb04`ffcce180 : 0xffffbb04`00001000
ffff8389`055e1e80 ffff8389`055e1f58     : ffff8389`055e2720 00000273`80e80000 ffffbb04`ffcce180 0098ec81`48dc8b4c : 0x4
ffff8389`055e1e88 ffff8389`055e2720     : 00000273`80e80000 ffffbb04`ffcce180 0098ec81`48dc8b4c 00982484`8b480000 : 0xffff8389`055e1f58
ffff8389`055e1e90 00000273`80e80000     : ffffbb04`ffcce180 0098ec81`48dc8b4c 00982484`8b480000 8b41c843`89490000 : 0xffff8389`055e2720
ffff8389`055e1e98 ffffbb04`ffcce180     : 0098ec81`48dc8b4c 00982484`8b480000 8b41c843`89490000 e8438949`c93345c1 : 0x00000273`80e80000
ffff8389`055e1ea0 0098ec81`48dc8b4c     : 00982484`8b480000 8b41c843`89490000 e8438949`c93345c1 000000c0`24848b48 : 0xffffbb04`ffcce180
ffff8389`055e1ea8 00982484`8b480000     : 8b41c843`89490000 e8438949`c93345c1 000000c0`24848b48 4489c033`f0438949 : 0x0098ec81`48dc8b4c
ffff8389`055e1eb0 8b41c843`89490000     : e8438949`c93345c1 000000c0`24848b48 4489c033`f0438949 8d49a843`89494824 : 0x00982484`8b480000
ffff8389`055e1eb8 e8438949`c93345c1     : 000000c0`24848b48 4489c033`f0438949 8d49a843`89494824 00303824`44c7c843 : 0x8b41c843`89490000
ffff8389`055e1ec0 000000c0`24848b48     : 4489c033`f0438949 8d49a843`89494824 00303824`44c7c843 8d499843`89490000 : 0xe8438949`c93345c1
ffff8389`055e1ec8 4489c033`f0438949     : 8d49a843`89494824 00303824`44c7c843 8d499843`89490000 b948d04b`8949b843 : 0x000000c0`24848b48
ffff8389`055e1ed0 8d49a843`89494824     : 00303824`44c7c843 8d499843`89490000 b948d04b`8949b843 88888888`88888888 : 0x4489c033`f0438949
ffff8389`055e1ed8 00303824`44c7c843     : 8d499843`89490000 b948d04b`8949b843 88888888`88888888 894dd233`d8538949 : 0x8d49a843`89494824
ffff8389`055e1ee0 8d499843`89490000     : b948d04b`8949b843 88888888`88888888 894dd233`d8538949 2444c7c0`3345e043 : 0x00303824`44c7c843
ffff8389`055e1ee8 b948d04b`8949b843     : 88888888`88888888 894dd233`d8538949 2444c7c0`3345e043 43894900`22200028 : 0x8d499843`89490000
ffff8389`055e1ef0 88888888`88888888     : 894dd233`d8538949 2444c7c0`3345e043 43894900`22200028 88888888`88b84888 : 0xb948d04b`8949b843
ffff8389`055e1ef8 894dd233`d8538949     : 2444c7c0`3345e043 43894900`22200028 88888888`88b84888 c48148d0`ff888888 : 0x88888888`88888888
ffff8389`055e1f00 2444c7c0`3345e043     : 43894900`22200028 88888888`88b84888 c48148d0`ff888888 504542c3`00000098 : 0x894dd233`d8538949
ffff8389`055e1f08 43894900`22200028     : 88888888`88b84888 c48148d0`ff888888 504542c3`00000098 fffff874`6e657461 : 0x2444c7c0`3345e043
ffff8389`055e1f10 88888888`88b84888     : c48148d0`ff888888 504542c3`00000098 fffff874`6e657461 ffffbb04`e2e9a0a0 : 0x43894900`22200028
ffff8389`055e1f18 c48148d0`ff888888     : 504542c3`00000098 fffff874`6e657461 ffffbb04`e2e9a0a0 65636976`6544744e : 0x88888888`88b84888
ffff8389`055e1f20 504542c3`00000098     : fffff874`6e657461 ffffbb04`e2e9a0a0 65636976`6544744e 6f72746e`6f436f49 : 0xc48148d0`ff888888
ffff8389`055e1f28 fffff874`6e657461     : ffffbb04`e2e9a0a0 65636976`6544744e 6f72746e`6f436f49 ffff0065`6c69466c : 0x504542c3`00000098
ffff8389`055e1f30 ffffbb04`e2e9a0a0     : 65636976`6544744e 6f72746e`6f436f49 ffff0065`6c69466c 00000000`00001000 : 0xfffff874`6e657461
ffff8389`055e1f38 65636976`6544744e     : 6f72746e`6f436f49 ffff0065`6c69466c 00000000`00001000 00000000`000007e0 : 0xffffbb04`e2e9a0a0
ffff8389`055e1f40 6f72746e`6f436f49     : ffff0065`6c69466c 00000000`00001000 00000000`000007e0 00000921`50c0d82d : 0x65636976`6544744e
ffff8389`055e1f48 ffff0065`6c69466c     : 00000000`00001000 00000000`000007e0 00000921`50c0d82d ffffbb05`3695bd50 : 0x6f72746e`6f436f49
ffff8389`055e1f50 00000000`00001000     : 00000000`000007e0 00000921`50c0d82d ffffbb05`3695bd50 ffffffff`80004b20 : 0xffff0065`6c69466c
ffff8389`055e1f58 00000000`000007e0     : 00000921`50c0d82d ffffbb05`3695bd50 ffffffff`80004b20 fffff803`508f5f4e : 0x1000
ffff8389`055e1f60 00000921`50c0d82d     : ffffbb05`3695bd50 ffffffff`80004b20 fffff803`508f5f4e fffff803`508f5ed0 : 0x7e0
ffff8389`055e1f68 ffffbb05`3695bd50     : ffffffff`80004b20 fffff803`508f5f4e fffff803`508f5ed0 00000000`00000000 : 0x00000921`50c0d82d
ffff8389`055e1f70 ffffffff`80004b20     : fffff803`508f5f4e fffff803`508f5ed0 00000000`00000000 00000000`00000000 : 0xffffbb05`3695bd50
ffff8389`055e1f78 fffff803`508f5f4e     : fffff803`508f5ed0 00000000`00000000 00000000`00000000 00000000`00000000 : 0xffffffff`80004b20
ffff8389`055e1f80 fffff803`508f5ed0     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : BEDaisy+0x15f4e
ffff8389`055e1f88 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000001 : BEDaisy+0x15ed0


SYMBOL_NAME:  BEDaisy+32dcee

MODULE_NAME: BEDaisy

IMAGE_NAME:  BEDaisy.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  32dcee

FAILURE_BUCKET_ID:  AV_VRF_X_(null)_BAD_IP_BEDaisy!unknown_function

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {df48e63f-0121-e82f-207c-4b872e0ddbef}

Followup:     MachineOwner
---------

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As you can see, the dump points to BEDaisy.sys, this is BattleEye anti-cheat file. Please update this tool.
------------------
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Last updated June 3, 2023 Views 165 Applies to: