Password not accepted after KB4579311 update installed

Hi

RE: Password not accepted after KB4579311 update

Computer HP

ED: Win 10 Home

Ver: 2004 x64

Installed: 19.06.20.

OS Build: 19041.450 

Password not accepted after KB4579311 update, having tried the following basics six times:-

Double checked correct PW

Entered PW with Virtual screen keyboard

Check Virtual keyboard was UK setting

Changing PW in safe internet mode

PW reset using USB

All my above attempts failed while using  KB4579311 update.

Returned system to previous operating system prior to KB4579311 update computer accepts my PW and works all OK. Have paused win 10 updates for one month as it appears KB4579311 update is causing the issue.

Having read previous MRDBeta work around reply post.

KB4579311 is sitting in my Local Disk, Windows, SoftwareDistribution, Download folder. Is it worth me deleting KB4579311 and try to install the patches or through Windows 10 updates again?

OR

Wait for a confirmed work around or update from MS as I need my computer for work and I'm not a computer expert?

Regards

Sam

 

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Hello VNE,

I'm John an Independent Advisor and a Microsoft user like you. I'll be happy to assist you today. I understand you have a problem with Password not accepted after KB4579311 update installed.

I would recommend to pause updates for the meantime until a fix is release or hide the KB4579311 update being offered by Windows update.

To prevent the update from being reinstalled by Windows Update, use the “Show or Hide Updates” troubleshooter. Window Update won’t install hidden updates.

https://support.microsoft.com/en-us/help/318392...

I would also recommend to send comments and suggestions about the issue through Feedback Hub app. Hopefully Microsoft will notice this and release a fix soon. After you send a feedback, you will see a share option. This will create a link that you can post here so that other community members experiencing same issue can find it
https://support.microsoft.com/en-us/help/402156...

You can also post the issue you've experienced in this thread. Here you can see other members posting issues they experienced after installing the recent windows updates.
https://answers.microsoft.com/en-us/windows/for...


Kindly let me know if this helps or if you have any further concerns.


Sincerely

John DeV
Independent Advisor

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Hi John

Thank you for your suggestions have actioned all today

Regards

VNE

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Hello VNE,

You're welcome. Glad to help. Stay safe and have a great day!


Sincerely

John DeV
Independent Advisor

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My uncle is having the same issue using a local account. I tried rolling back the update, and setting up my own microsoft accound as an other user. After installing the update again I was able to log into my microsoft account user but still not into the local user. Hope this additional information is helpfull.

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Last updated January 30, 2021 Views 172 Applies to: