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page fault in nonpaged area BSOD cause?

page fault in nonpaged area

This is what i see in event viewer, i didnt have time to take a photo of the BSOD as it finished too quickly.

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xfffffb1fb110b2f0, 0x0000000000000000, 0xfffff801348a1516, 0x0000000000000002). A dump was saved in: C:\WINDOWS\Minidumps\070624-10640-01.dmp. Report Id: 26b252dd-a1a8-413e-ada4-0b7d89923a36

dmp (one drive link)

This is my dump file above

Sysinfo

Ryzen3600x

GTX 1080

SSD 1TB (WINDOWS INSTALLED)

HDD 2TB

HDD1TB

16GB 3000MHZ ram.

Latest windows 11

It happened when i was playing elden ring. Has never happened before but I have had ram (i think) related bluescreens in the past. I've done all the ram tests and it shows that there are no issues with the ram.

Thank you.

Hello. I see Windows can not find 2 items I will post the photo below. I also see that you have more than one network card installed. This is "ok" just letting you know it shows as ethernet #2. I heard of "uwp" app "onecoreuap" seems to be one of the issues. I would start in device manager and check to see if any of your network drivers has a yellow icon and I would also test if IPV6 works and temp disable the ethernet if you do not use a eathernet connection.

That is all I see for now.

Image

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Hello, I'm Jan and I'm happy to help you today. I'm sorry that you are experiencing this problem. The dmp file indicates this driver EasyAntiCheat program. This commonly causes issues if you have a third-party Antivirus/ cleaners program installed.

1. Completely clean and uninstall third-party antivirus or malware cleaners
(HitmanPro and Malwarebytes). Uninstall them using their uninstall tool, use it to completely clean the software. Then observe if the system is stabilized.

List of anti-malware product removal tools
https://answers.microsoft.com/en-us/windows/for...

2. If you are overclocking or have an XMP profile enabled. Please revert any changes and then set them to their optimal or default values.

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Hello,

I've gone through my device manager and am not seeing any malfunctioning devices.

I run this PC of ethernet only, I do not have a wifi card installed.

How can i test IPV6?

Thank you

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Hello Jan, thanks for your reply today.

1. I have uninstalled malwarebytes and Hitmanpro using 'add or remove programs' but these tools are never run unless i need to use them. They are not active on startup nor do they run in the background. Do i need to use the tools you have listed?

2. I am not overclocking my ram. I had xmp enabled previously which would give me a different error bluescreen. I believe my ram to be unstable at high frequencies hence i only run it at 2866 mhz.

I was playing elden ring when this happened which is a game that utilised easyanticheat. Additionally, I was running a full windows defender AV scan before i launched elden ring. I stopped the scan before launching. Do you think this could have something to do with the BSOD?

Thank you

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Thanks for the update. Yes, use the tools to completely clean the software as the dmp file still indicates driver errors related to these third-party antiviruses.

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Does it mention which third party apps? Is it just hitmanpro and malwarebyes?

Additionally, I've used the link you've provided but the removal tools for malwarebytes and SOPHOS (hitmanpro) lead to 404 errors and invalid requests.

thank you

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Yes, in most cases the third-party antivirus causes a conflict with the anticheat program. Try contacting their support about their removal/uninstall tool.

Malwarebytes uninstall Tool.
https://support.malwarebytes.com/hc/en-us/artic...

Then share the latest minidmp if it crashes again. Thank you.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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Thank you. I will reply here if it happens again.

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Please let me know if you need help with the given suggestions/steps. Thank you.

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Question Info

Last updated November 13, 2024 Views 47 Applies to: