Hi, John Andrew Morales
Welcome to Microsoft Community.
We understand that your laptop is experiencing color saturation issues, especially with images and videos, while the rest of the UI and apps display normally. The possible causes regarding this issue are listed below:
1. Color profile issue: The system may have loaded the wrong color profile, causing certain content to display incorrectly.
2. Application-specific color management: Some applications may override the system's color settings and use their own configuration.
3. Graphics Card Driver Settings: Although the user has checked Intel's Graphics Control Center, there may be other settings that have not been adjusted, or the driver may need to be updated.
4. Conflicting HDR settings: If HDR is enabled, it may cause some content to be oversaturated.
5. Third-party software interference: Some third-party display optimization software may affect color performance.
To further understand your situation, you can try to re-upload the relevant images for us to further analyze.
Before that, you can perform the following troubleshooting steps:
I.Check and reset the color profile
-Right click on a blank space on your desktop and select Display Settings.
-Go to Advanced Display Settings > Display Properties (Color Management on some systems).
-In the Color Management window, switch to All Profiles tab and delete all custom profiles.
-Return to the Device tab, check Use my settings of this device, click Add, and select sRGB IEC61966-2.1 as the default profile.
-Test the effect after restarting the computer.
II. Update or Rollback Graphics Card Driver
-Press Win+X to select Device Manager.
Expand Display Adapters, right-click Intel/Core or discrete graphics card (e.g. NVIDIA), and select Update Driver.
-If the problem occurs after the update, try rolling back the driver (option is in Properties > Drivers tab).
-If you are using a discrete graphics card from Nvidia or AMD, go to the Nvidia or AMD website and download the appropriate drivers for your graphics card.
-Restart your computer after finishing.
III. Turn off HDR and Dynamic Contrast Ratio
1. Go to Settings > System > Display.
2. Turn off HDR and Dynamic Contrast Ratio (if available).
3. In the Intel Graphics Card Control Center (or NVIDIA Control Panel):
-Intel: Display > Color > Disable Dynamic Range Expansion.
-NVIDIA: Adjust desktop color settings > select “Other applications control color settings”.
IV. Check for third-party software conflicts
-Press Ctrl+Shift+Esc to open Task Manager.
End all non-essential background processes (e.g. f.lux, EyeCare, etc.).
-Go to Settings > Applications > Startup and disable boot-up of suspicious software.
You can also try to perform a clean boot to exclude third-party software from interfering in the background while your computer is booting:
Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.
These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track.
-Search for and open “Color Calibration” (Windows built-in tool).
-Adjust Gamma, Brightness, Contrast by following the wizard until the colors are natural.
-Save as a new color profile when done.
If the information is updated, or you have any progress, you are welcome to contact us anytime.
Best Regards
Nicholas.Z - MSFT | Microsoft Community Support Specialist