Oversaturated Pictures and Videos on Laptop Display

Hello!

I'm experiencing an issue where pictures and videos appear oversaturated on my laptop, but everything else (like the desktop, UI, and apps) looks normal. I've checked the Intel Graphics Command Center, but it only has video color correction settings, and adjusting them doesn't change anything.

I would include pictures but it keeps resulting into upload error. What could be causing this display color issue, and how can I fix it?

Thanks!

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Hi, John Andrew Morales

Welcome to Microsoft Community.

We understand that your laptop is experiencing color saturation issues, especially with images and videos, while the rest of the UI and apps display normally. The possible causes regarding this issue are listed below: 

  

1. Color profile issue: The system may have loaded the wrong color profile, causing certain content to display incorrectly. 

2. Application-specific color management: Some applications may override the system's color settings and use their own configuration. 

3. Graphics Card Driver Settings: Although the user has checked Intel's Graphics Control Center, there may be other settings that have not been adjusted, or the driver may need to be updated. 

4. Conflicting HDR settings: If HDR is enabled, it may cause some content to be oversaturated. 

5. Third-party software interference: Some third-party display optimization software may affect color performance. 

  

To further understand your situation, you can try to re-upload the relevant images for us to further analyze. 

  

Before that, you can perform the following troubleshooting steps: 

I.Check and reset the color profile 

-Right click on a blank space on your desktop and select Display Settings. 

-Go to Advanced Display Settings > Display Properties (Color Management on some systems). 

-In the Color Management window, switch to All Profiles tab and delete all custom profiles. 

-Return to the Device tab, check Use my settings of this device, click Add, and select sRGB IEC61966-2.1 as the default profile. 

-Test the effect after restarting the computer. 

  

  

II. Update or Rollback Graphics Card Driver 

-Press Win+X to select Device Manager. 

Expand Display Adapters, right-click Intel/Core or discrete graphics card (e.g. NVIDIA), and select Update Driver. 

-If the problem occurs after the update, try rolling back the driver (option is in Properties > Drivers tab). 

-If you are using a discrete graphics card from Nvidia or AMD, go to the Nvidia or AMD website and download the appropriate drivers for your graphics card. 

-Restart your computer after finishing. 

  

III. Turn off HDR and Dynamic Contrast Ratio 

1. Go to Settings > System > Display. 

2. Turn off HDR and Dynamic Contrast Ratio (if available). 

3. In the Intel Graphics Card Control Center (or NVIDIA Control Panel): 

-Intel: Display > Color > Disable Dynamic Range Expansion. 

-NVIDIA: Adjust desktop color settings > select “Other applications control color settings”. 

IV. Check for third-party software conflicts 

-Press Ctrl+Shift+Esc to open Task Manager. 

End all non-essential background processes (e.g. f.lux, EyeCare, etc.). 

-Go to Settings > Applications > Startup and disable boot-up of suspicious software. 

You can also try to perform a clean boot to exclude third-party software from interfering in the background while your computer is booting: 

  

Disclaimer: A “clean boot” starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.   

These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by step so that it will help you get back on track. 

 

  

V. Calibrate the monitor 

-Search for and open “Color Calibration” (Windows built-in tool). 

-Adjust Gamma, Brightness, Contrast by following the wizard until the colors are natural. 

-Save as a new color profile when done. 

  

If the information is updated, or you have any progress, you are welcome to contact us anytime. 

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

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Thanks for your response!

I found that disabling the integrated graphics fixes the oversaturation issue on pictures and videos, but I’d like to keep it enabled to reduce the load on my dedicated GPU. Do you have any suggestions on how to fix the color problem while still using both GPUs?

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Hi, John Andrew Morales

Thank you for your reply!

Generally speaking, the difference in color is related to the device driver. You can try the driver solution I provided before to check whether your integrated graphics driver is normal.

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

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I tried uninstalling and reinstalling a new Intel UHD driver, and it worked perfectly at first. However, after restarting my laptop, the oversaturation issue came back—but only for pictures and videos. Everything else still looks normal.

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Hi, John Andrew Morales

Thank you for your reply! 

This may have something to do with your core display driver compatibility, we suggest that you can go to Device Manager, find Intel Core Display, then click Properties, roll back the driver to the previous version, roll back and reinstall the Intel Core Display driver once again. 

If it still doesn't work, you may need to consider disabling the Intel core graphics device. In fact, you don't need to worry about the computing load of the discrete graphics card, for videos, photos and other calculations that don't require complex rendering, the discrete graphics card will not be burdened with the work, and using only the discrete graphics card can even improve the quality and efficiency of the screen rendering. 

For the steps to disable the nuclear display, you need to consult your laptop manufacturer, some manufacturers laptops can not disable the nuclear display, they may need to connect an external monitor. 

Best Regards

Nicholas.Z - MSFT | Microsoft Community Support Specialist

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Thank you for your response!

I’d like to clarify that my system does not have a specific "Intel Core Display" driver. Instead, it uses Intel UHD Graphics, and there is no option to roll back the driver.

Additionally, I prefer to keep the integrated GPU enabled to handle lighter tasks such as video playback and browsing. This helps reduce power consumption and prevent unnecessary load on the discrete GPU, ensuring better efficiency and thermal management.

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Question Info


Last updated April 17, 2025 Views 55 Applies to: