Over-exposure in screenshots and recordings with HDR in Windows 11

Hi ZB06,

Welcome post in Microsoft Community.

I'm Mosken, I do apologize for the inconvenience that you're experiencing right now, let me help you sort things out.

According to your description, I knew that you use the HDR function in Windows 11, overexposure when taking screenshots and screen recordings. If my understanding is wrong, please correct me in the reply.

First of all, I checked the relevant information and found that the screen recording software you mentioned does not support HDR screen recording itself, but its deficiencies can be compensated by the settings in the software. Because this forum is aimed at individual users of Windows products, I cannot provide you with further support related to the software, but you can check the relevant information on the official forum of the software.

And about screenshots. Because the screenshot function that comes with the system is only a very basic screenshot and cannot use HDR, it is recommended that you use the screenshot function in the Xbox Gamebar (Open with Win + G).

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, please tell me more specific situation in the next reply. I will continue to assist you in solving the problem.

Best Regards,

Mosken - MSFT | Microsoft Community Support Specialist

Hello.

Clearly you haven't tested this.

If HDR is enabled in Windows 11, then ANY screenshot made through print-screen or snipping tool becomes over exposed.

Here's and example:
HDR On (made with windows integrated snipping tool):

HDR Off:

No modifications done to the image. Right after snip, i used CTRL V to post it here.
And the same thing happens with prnt sc.

This is kind of a huge issue.

Maybe this is related:

I'm running latest Windows 11 and the issue still persists. Dell XPS 15 9520 OLED version

I completely agree that this is a huge issue, to see Microsoft behind the curve yet again with such a trivial issue reinforces my feelings of unsatisfaction with the Windows OS in recent years, things really have gotten that dire all over the OS.

Hi ZB06,

Sorry for misunderstood.

You may try the step follow.

1. Select the Start button, then enter settings. Select Settings > System > Display.

2. If you have multiple displays connected to your PC, select the HDR-capable display near the top of the screen, and then move the Settings app window to the HDR display that you’re adjusting

3. On the Display settings screen, select Use HDR.

4. Under SDR content brightness or HDR content brightness, drag the slider to get the right balance for brightness between HDR and SDR content.

Best Regards,

Mosken - MSFT | Microsoft Community Support Specialist

That has literally nothing to do with the issue.
Read my message again please.
The screenshots and snips become overexposed WHEN USED, not the whole time.

I have the same issue

Adding new development with the issue.

Seems like the issue also happens if I have HDR enabled and sharing my screen on Teams.
All of my collegues complained they can't see anything because of overexposure.

So I gave it a go and also tried it with Skype screen share, same issue, same result.

Basically any software that tries to capture the screen ends up overexposed when is HDR Enabled.

Except that it isn't any software. Geforce experience understands HDR and captures them into a .jxr file just fine. The problem is most applications don't understand HDR and as such will not display them properly, which is my biggest gripe. I can't post them to any providers because they only accept SDR files, likely because all displays can handle that.

I was able to fix OBS by setting the Capture Method to Windows 10 (1903 and up)

I have only done limited testing just now. So, if HDR gets stuck on (another issue I have with HDR), IDK how it will react to that.

Still have no idea how to get snipping tool to work though.

Alright, thanks